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Lockport Inn & Suites

2 star hotel
Kids stay free
9/10 Excellent
(970 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

Lockport Inn & Suites is a family-run hotel that offers a warm and welcoming atmosphere. Families appreciate the spacious rooms, which are well-maintained and comfortable. Guests consistently praise the friendly and accommodating staff. While the décor might be described as slightly dated by some, the cleanliness and comfort of the rooms are consistently highlighted in reviews. Many guests have stayed multiple times, indicating a high level of guest satisfaction.

Guest highlights

The exceptionally friendly and accommodating staff
Spacious rooms with ample space for families
The cleanliness and comfort of the rooms
The well-maintained property

About the hotel

This smoke-free hotel features a seasonal outdoor pool, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Lockport Inn & Suites is located in Lockport. Erie Canal Discovery Center and Kenan Center are cultural highlights, and some of the area's landmarks include Big Bridge and Lockport Caves. Looking to enjoy an event or a game while in town? See what's happening at Alumni Arena or UB Stadium.

Popular amenities

Family friendly

Dvd player
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Seasonal outdoor pool

Outdoor

Garden
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
25 km from this hotel
Greater Rochester International Airport
83 km from this hotel
Toronto Pearson International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Lockport Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

64%

4 star reviews

18%

3 star reviews

9%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Lockport Inn & Suites

Showing 1 - 10 of 22 reviews

Latest reviews (22)

E

Erin

14 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

This is the third time we have stayed here. It is a great family run establishment. They could not have been nicer. Two other couples stayed here with us and they agreed It’s not ultra modern but that’s what makes it great. It’s clean comfortable and appealing.
T

Thomas

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

This is a very nice family run hotel and they do an excellent job of maintaining the property and keeping the guest rooms very comfortable for their guests. I give them an A+
J

Jeffrey

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Excellent facility. Very comfortable and clean. Had lots of room to put kids to hed on one side of the room and stay up on the other side. Very glad for two sinks while getting everyone ready in the morning. Would stay here again. Only word of caution is that the hit water gets very hot, even when the handle would seemingly be in the middle and should be lukewarm at best. Not a problem, but definitely need to supervise children more.
C

Christine

31 May 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

You are welcomed by friendly, accommodating family run staff. Although the hotel is old, it is well maintained, clean, comfortable and has modern amenities of a new tv, Roku and fancy clock with usb phone charger. The bed is comfortable with clean sheets, and there’s plenty of clean towels. The mini fridge has a full separate freezer which was great for holding all my ice bricks as I travel with food on business trips. Definitely recommend staying.
G

Gerri Lee

29 May 2024 - 31 May 2024
reviewed on hcom

5 out of 5 stars

Great 2 night stay. This motel has brought itself into the future while retaining a lot of it's old world charm. Multiple power bars and USB outlets, flat screen TV with hook ups for computer and "mirroring" ready reception. Comfy beds and very quiet, stayed on second floor on the side of the property. Well appointed with coffee maker, microwave, fridge. Actual glass mugs, cups and wine glasses, no paper cups here. Old school bed frames, lovely baby blue shower/tub combo and shell shaped bathroom sink. Very gracious lady who checked us in with paper registration card. It was like a road trip from 20-30 years ago, but with all the modern amenities.
J

Joseph

26 Oct 2023 - 27 Oct 2023
reviewed on expedia

5 out of 5 stars

Folks at the front desk were very welcoming and friendly. The hotel is on a busy street but our room on the back of the property was very quiet - you wouldn't know the street was there. Our room was VERY spacious. The décor was a little dated to our tastes but perfectly acceptable. Everthing was extremely clean and there were nice touches such as a pair of wine glassed and and electric corkscrew at the ready. And I admit to using the recliner chair even though i don't have one at home. I like that this is a family owned business and will gladly stay with them again if I have occasion to revisit Lockport.
M

Michael

13 Oct 2023 - 14 Oct 2023
reviewed on expedia

5 out of 5 stars

What a quaint villa style hotel! The antique style furnishings added to the flavor. Loved the couples jacuzzi in the suite. We’ll worth the $30 upgrade. Also enjoyed finding the history of this family owned property from the 90 year old couple who have been married over 68 years!
M

Mark

11 Sept 2023 - 14 Sept 2023
reviewed on expedia

5 out of 5 stars

This family-owned property has always been a great place to stay. Have stayed here multiple times when I visit my hometown of Lockport, NY. The rooms and property are well maintained, clean, and comfortable with access to many area attractions. Many family members still working to take care of their lodging guest.
A

Abigail

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Great family owned jewel 10 minutes from anything in Lockport. Cleanest hotel I've stayed in in years! Service with a smile from check in to check out. 5 stars, will be back!
R

Ruan

2 Sept 2023 - 3 Sept 2023
reviewed on hcom

3 out of 5 stars

The room is a little too small for a family. Otherwise it’s fine.
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