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Holiday Express Hotel & Suites Cooperstown, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Cooperstown offers a comfortable stay for families. Many families appreciate the spacious queen suites, perfect for families of five. The hotel also provides a complimentary hot breakfast, and the convenient location makes it easy to explore Cooperstown's attractions. Some guests have noted that the rooms could benefit from updates, and there have been reports of noise issues, however many families have had very positive experiences.

Guest highlights

Spacious queen suites, ideal for families of five.
Complimentary hot breakfast.
Convenient location for exploring Cooperstown.
Helpful and friendly front desk staff.

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Holiday Express Hotel & Suites Cooperstown, an IHG Hotel is located in Cooperstown. Leatherstocking Golf Course and Cooperstown Brewing Company are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Betty and Wilbur Davis State Park and Robert V. Riddell State Park. Cooperstown Fun Park and Barnyard Swing Miniature Golf are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Playground

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Indoor pool
Playground

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Albany International Airport
95 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Express Hotel & Suites Cooperstown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Express Hotel & Suites Cooperstown, an IHG Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

C

Cynthia

23 May 2024 - 25 May 2024
reviewed on hcom

3 out of 5 stars

Room was extremely noisy; doors slamming continuously, children (I’m assuming) locked out and banging on the door. Upstairs movement could be heard on our first floor room
S

Stephen

10 May 2024 - 11 May 2024
reviewed on expedia

4 out of 5 stars

Good and clean, rooms need to be updated, it was convenient for me and my family.
R

Richard

24 Apr 2024 - 26 Apr 2024
reviewed on hcom

5 out of 5 stars

Room was a queen suite and plenty of room for a family of 5. Clean and comfortable. Breakfast was hot and what I expected for continental style. I would stay here again.
L

Lynne

8 Feb 2024 - 10 Feb 2024
reviewed on hcom

5 out of 5 stars

Stayed here while family member was in the hospital. Excellent facility, staff, breakfast---no complaints at all.
H

Holly

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

Walked into the property to begin our exploration of Cooperstown and upon entering the lobby the chlorine smell was overwhelming- no eye contact was made upon checking in (she was in fact the chewing her food throughout check in). We came down a half hour later to check out the pool and have our daughter swim- upon entering the small space there was a family of 4 coughing and wheezing. Upon gathering chairs to try to sit we had such a reaction to the chlorine in the air our eyes were burning, red and tearful. We decided to make out way to the front desk to make them aware of the situation, and we were told that it was just us, no one else had complained. Mind you, we were with the other family that was at the pool who were legitimately worried about their children, and the reason why they were so much chlorine from permeating throughout the hotel. The smell was in our nose for the next several hours, despite trying to get some fresh air outside. Both people we engaged with were rude and completely ignorant of the situation. No apologies were made and we ended up leaving a day early despite our 2 tonight reservation. We did not feel comfortable and we didn’t take advantage of the breakfast, because the cleanliness of the hotel came in to play as well. Everything had a bleached smell, like they were trying to overcompensate for some thing. Such a disappointment as we planned to enjoy our time in the town but had to cut our trip short due to the accommodations.
A

April

23 Sept 2023 - 25 Sept 2023
reviewed on expedia

5 out of 5 stars

Great place to stay for our visit to Cooperstown while visiting HOF. The rooms were clean, all amenities were very accessible. Location was great with only a very short drive to all local attractions (downtown, HOF and local breweries). Quiet place to stay and very family friendly.
C

Craig

27 May 2023 - 28 May 2023
reviewed on hcom

5 out of 5 stars

Have to COMPLIMENT the amazing front desk staff. We checked in with little kids and they were so helpful and friendly. We were even in a bind and needed some milk and they went out of there way to get some without a lot of grief. It was just a relief to have such great customer service. The Hotel is super clean. Breakfast was well done and worth it. Having a playground on the side of the building was again a unique thing and my kids were so happy after a long car ride to go right to the playground.
M

Melissa

19 May 2022 - 20 May 2022
reviewed on orbitz

5 out of 5 stars

My family loved our stay at the Holiday Inn Express Cooperstown. We stayed in the 2 bedroom suite that has an extra Kids room and it was perfect for our family. More hotels should have family options like this. The kids room had its own tv and mini table where my girls were able to eat the delicious that was offered in the lobby. So many options! Really enjoyed our stay and would come back.
A

Aaron

24 Apr 2022 - 26 Apr 2022
reviewed on orbitz

1 out of 5 stars

We were checked into 2 rooms that had not been cleaned. First room had a pill on the floor. Floor in third room also not vacuumed well. Pool was also closed. 2 disappointed kids. Will not stay there again.
A

25 Apr 2024 - 26 Apr 2024
reviewed on hcom

5 out of 5 stars

Very good choice for an overnight family trip - free breakfast, local dining options nearby, very clean and well-appointed room. The one issue we had were the extremely soft beds, which might be fine for some sleepers but left us tossing and turning.
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