Comfort Inn & Suites Plattsburgh - Morrisonville

The night staff was amazing at check in, great service and friendly. The day girl that checked us out, not so much. We inconvenienced her and took her away from her cell phone and she very rudely checked us out. The room was not cleaned, snot on the bathroom walls , hair everywhere and the ac clunked all night non-stop. The shining gem was the pool area, the kids loved it.

Great family stay. Pool with water slide and arcade with bumper cars & glow in the dark mini putt is always a hit!

Loved all the cool things and activities for kids

Our room wasn’t the cleanest, our neighbors must have left their baby in the room alone. ALL night we listened to a screaming baby. The door to the parking lot didn’t require us to use our card to get in the hotel, that was kind of concerning. My 10 year old loved the water park, my 15 year old enjoyed the arcade! The bartender was great, a funny guy! Overall our stay was great, parents need to NOT leave their children alone in the rooms at night, hire a SITTER so the rest of us can sleep!

Great place for families with little kids who want to use the splash area!

Awesome place for fun with the family!

Great place for kids! Lots of things to do. Conveniently located next to tons of stores for those who like to shop. Breakfast isn’t bad either! Staff could be friendlier though. There’s a lack of info given upon check-in that could be beneficial, example: when you eat at Perkins Mon-Fri and then present your bill at the arcade, you get 1/2 off. We were never told this until after we ate, tossed our bill and then went to the arcade. Lifeguards were young, and seemed to be making dun of the kids and laughing at them.

I was admittedly nervous as I'd read several reviews talking about dirty rooms and linens, unfriendly staff, and a lot of vagrancy in the parking lot at night. None of this reflected our experience. Check-in took 5 minutes. The rooms were clean and well kept. Some of the hotel does show it's age, but it's a very old property so all things considered, it's extremely well kept. Staff was very friendly and polite. The breakfast was above average, with do it yourself waffle irons, sausages, eggs, muffins, cereals, etc. There was also 24hr free coffee and lemonade available in the lobby. We were a group of 6 I'm two rooms, with two kids. They really enjoyed the hotel. Champys was an absolute hit for us. It is an extra cost, but worth the money. The kids played in the climbing area for a good hour, played video games for another hour and we had several rounds of mini golf. It was quite a lot of fun and a great break in our shopping trip. The indoor water area gets a little crowded, but access for the kids is free with your stay. There is a strictly enforced height requirement for the slides (44" ), our youngest was too small, but she still loved the splash and spray area. It is right next to all the major stores in the area and just a few minutes drive from the mall. The restaurant attached to the hotel, Percy's was excellent. Food was good and the service was prompt and very friendly. Overall, id definitely recommend this place for a stay, we will definitely visit again.

Perfect place for kids..arcades and little water park with pool and slides..next to Walmart

Came to the hotel for a mini vacation during the school holiday. My daughter had so much fun the first night we had to extend our stay another night. The place is huge. You could almost get lost in it but it’s all because of the amazing amenities it offers. My kiddo loved the splash area and finally gained the guts to go down the slide one time. I went down once and it literally took my breath away. It’s super fast but if you sit up, it’s a lot slower. One thing to keep in mind that during the week the hours for the amenities especially the kiddo areas is limited to 4 PM to sometimes eight or 9 PM but on the weekends it extends all day. The gym is fabulous. I spent a good hour in the sauna and steam room after my family went to sleep, which was perfect thanks to the 24/7 access. Food options include two onsite restaurants. Comp breakfast. Shopping is within a mile. The staff was helpful and informative and the rooms are comfy and have everything you need! Thanks for a great mini vaca Comfort Inn