Hampton Inn Colchester

It was great. My family had a fabulous time

We stay in a room where myself disabled partner and child got bit up so bad. When mention to Christina and Mark the mg and assistant they act as if I was bothering them when I showed them photos etc. I waited for the night shift to ask for a room switch. Mark said we would be able to see if something was in the room. Bed bugs are nocturnal and the sheets were changed before the man went in to check them. I have been a Hilton Honors Member and was very saddened by the no concern attitude. I have stayed in this hotel when it was brand new with no concerns feel like the customer service regarding it was poor and I ask Christina the Assistant mgr for corporates number and she told me I can’t give it to you, I would have to get it from the directory. I personally own a business and would never treat a customer as those two did. I could’ve been an irritate persons, but I was very respectful and aways spoke when no customers were around and if someone came to check in during the conversation in waited to finish the conversation. Very Disappointed! Please feel free to call me at 802-373-5003 i went to the Emergency room and we’re concerned it was Bed Bug bites.

Checking in was great and fast as in the past. Our room wasn’t fully clean. Dust on floor , shampoo container behind curtain, hair in the shower and dust on the sprinkler. Due to renovations we were missing black out curtain. Maintenance was able to rig it up with some clips so we would have some blocking from them lights. Was a weird humming noise all night couldn’t figure out if it was coming from the bathroom or the heating unit. Staff was friendly . This morning with breakfast there was no juice. If juice bottle and other drinks are available for purchase I feel as though they should have been offered in place kids don’t drink coffee and milk.

Nice place close to the highway for Burlington. The room was big enough for a family of 5. However the sofa bed mattress was really bad. The breakfast was good.

I never give horrible reviews, but honestly please do not have any formal function here. The signs say the are under repair, this is not true. There is an area on first floor being repaired. The hall smelled like smoke, musty with cheap air freshener the room too. Dirty every inch of the place, bag removed from room can and coffee grounds and old tissues at the bottom. The towels, sheets and bed were clean and ok. The Staff were very kind, nice and very accommodating.its not their fault. The walk ways are crumbling and a fall risk. I didn’t go to the pool, hotel is not sanitary. Honestly if you have infants or toddlers this is not a safe place to go. I hope they can get back on track.

Affordable for whole family

Nice hotel and convenient location. We weren't happy though that the pool was closed Sunday morning for maintenance. The kids were disappointed that they could not go in a final time before check-out.

Our room was on the fourth floor.. very noisy at night & early morning. Doors slamming and kids running up & down the hallway. Would have given higher star ratings if our stay was more quiet

Was a really nice stay for family

I really like the Hampton Inn, its like Oh, I Dunno the way 7-11's were when I was a kid...you walk in with a comfortable knowing that every 7-11 will be the same, so you go straight to what you want. 7-11 is not like that anymore and The Hampton Inn is tapering away from that kind of familiarity too. Mind you I'm not complaining. I'm really just pointing out progress and growth. The Hampton Inn Colchester has some unfamiliar designs to it and my impulse is to say that the building was once another hotel entirely. Thats fine (I guess) but when I walk in, there is the slight structure of being in an unfamiliar place. The thermostat must have been set for Celsius, it took some getting use to. The rooms ceiling was vaulted in an unusual counter ergonomic way. Very odd. The doorway to the bathroom seemed trendy and thoughtful until you really really look at it - then you realize - Oh Gosh, little kids will certainly get their fingers pinched here. Its a sliding door that alternatively opens and closes an adjacent closet. I've enclosed pics. The staff at The Hampton Inn Colchester were great. They really were, so much so that I wish I had gotten their names to include them in a praiseworthy statement. In my opinion when you are reviewing dining or lodging, you are really reviewing the moments that are important to you. That's why sometimes I don't show pictures of food dishes - its not the food that I will remember years from now, its who I spent meaningful time with.