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Holiday Inn Express & Suites Jamestown, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(672 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Jamestown is a great option for families. Guests consistently praise the delicious and varied breakfast, including fresh fruit. The friendly and helpful staff are a real highlight, going above and beyond to ensure a pleasant stay. Families also appreciate the swimming pool, a favourite with children. The hotel's convenient location right off the highway is also a plus.

Guest highlights

The swimming pool
The large, varied breakfast with fresh fruit
The exceptionally friendly and helpful staff

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Located in Jamestown, Holiday Inn Express & Suites Jamestown, an IHG Hotel is near the airport. Lucille Ball Desi Arnaz Museum and Robert H. Jackson Center are cultural highlights, and some of the area's landmarks include Russell E. Diethrick, Jr. Park and Chautauqua Institution. Roger Tory Peterson Institute and Midway State Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available daily 5:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Assistive listening devices available
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

No plastic drinking straws
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Jamestown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

10 reviews

Review data

5 star reviews

90%

4 star reviews

10%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Jamestown, an IHG Hotel

Latest reviews (10)

M

Mary

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

5 out of 5 stars

Holiday Inn Express, Jamestown NY. We loved every minute with the exception of a barking dog in the room next to us. The problem was taken care of immediately by Susie at the front desk. The kids loved the pool and the gym. We will definitely stay here again.
T

Tona

20 Sept 2024 - 21 Sept 2024
reviewed on hcom

4 out of 5 stars

Bed comfy but finding a hypodermic needle in my room not good. Thank goodness I didn't have children
S

Sheila

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

Our grandchildren along with the whole family loved the swimming pool. Breakfast was delicious, a large variety with fresh fruit. The staff was so friendly and personable. Our expectations were taken to a new level.
B

Brenda

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

Denise and Delaney were so nice. Denise was very pleasurable during the check in part and Delaney just went above and beyond. We stayed here w kids for the new years and she treated us so good. Very impressed.
L

Lynne

25 Aug 2023 - 27 Aug 2023
reviewed on hcom

5 out of 5 stars

A great stay for a family wedding in Cherry Creek. Breakfast was great. Room was clean
A

Amy

2 Aug 2023 - 3 Aug 2023
reviewed on travelocity

5 out of 5 stars

The rooms were modern, clean, and had Dove liquid hand soap. Overall great place for our family
K

Kari

3 Jun 2023 - 4 Jun 2023
reviewed on hcom

5 out of 5 stars

We were only there to sleep (less than 12 hours) but the time we were there, we were very impressed with this hotel. Nicely updated and seemed well kept. The only downside we had was walls are VERY thin so could hear our neighbor when he was talking on the phone (we brought our noise machine so didn't hear anything while sleeping). So I'm sure he could hear us just talking with each other/our toddler running around. The staff was extremely friendly and location was nice since it was right off the interstate. I was impressed with the breakfast selection as well. Would definitely stay here again.
K

Karen

5 Aug 2022 - 6 Aug 2022
reviewed on travelocity

5 out of 5 stars

Great for families, right of the highway. Was able to get an early check in.
A

Albert

27 Nov 2019 - 29 Nov 2019
reviewed on hcom

5 out of 5 stars

If not for the hotel our stay in Jamestown would have been a waste. Aside from the comedy place there was nothing else for a family to do. The breakfast was awesome at the hotel. Front desk extremely polite and helpful. Would definitely stay here again
A

9 Nov 2019 - 10 Nov 2019
reviewed on orbitz

5 out of 5 stars

Great hotel to stay in.. family oriented and enjoyable..
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