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Clarion Pointe Jamestown - Falconer

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(832 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Jamestown, Clarion Pointe Jamestown - Falconer is in the business district and near the airport. Lucille Ball Desi Arnaz Museum and Robert H. Jackson Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Northwest Arena or Russell E. Diethrick, Jr. Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Clarion Pointe Jamestown - Falconer
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Clarion Pointe Jamestown - Falconer

Latest reviews (3)

J

Jennifer

25 Jul 2023 - 26 Jul 2023
reviewed on hcom

4 out of 5 stars

Just a quick overnight stay for family vacation. Staff was friendly, hotel was clean, and breakfast was good.
K

Katy

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

Truly disgusting. We have stayed in several post-COVID knowing clean has never been the same, but I have never stayed in a hotel this dirty. I’m also not one to leave scathing reviews, but I hope this lets other travelers know that the high ratings are not accurate, and to take the 1 star reviews seriously. After arriving late Friday night, we entered the room to discover stained sheets, the mattresses were old, stained and disgusting, the shower curtain, head and provided shampoos were caked with mildew, and the carpet was covered in TONS of dead bugs and dust. When we tried to get in bed there were crusty crumbs all throughout. Everything smelled dirty, from the sheets to the room itself, to the hotel hallway. We immediately started looking for another place to stay but not a single dog friendly room was left in the town. So we moved our stuff to the car and hoped we didn’t get bedbugs (time will tell, I guess) Staff were friendly every time we interacted with them, which unfortunately could not redeem the horrific accommodations. The reviews saying it had a “complete remodel” are laughable. I wonder if this company has paid for their 5 star reviews. Locals know this is the location Jamestown actively uses to house displaced/homeless individuals and families. While this is such an important service, this can be the only explanation of how poor the hotel’s housekeeping is. How they get away with charging customers $160 a busy weekend night is offensive.
C

Craig

23 Jun 2023 - 3 Jul 2023
reviewed on travelocity

3 out of 5 stars

The service was excellent. The linens and facilities were clean. It reaked of cigarettes and the only reason I gave it a low rating on cleanliness is because the chemicals and scent from cigarettes lingered in the carpets and walls. There was a lot of people smoking around the property outside which made it icky to be outside, especially with kids. Our room reaked of pot at one point because guests across the hall were smoking it. Overall, it was cheap and ok to be in once we got used to the smell. You get what you pay for. Was very impressed with the service and friendliness of staff.
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