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TownePlace Suites Roswell

2 1/2 star hotel
9/10 Excellent
(389 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

TownePlace Suites Roswell provides a comfortable and welcoming stay for families. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a pleasant experience. The suites are clean and well-maintained, offering amenities such as kitchens and in-suite laundry facilities. Families appreciate the convenient on-site amenities, the complimentary popcorn is a particular hit with children, and the provided breakfast keeps everyone well-fed in the morning. While some guests have noted minor cleaning issues, the overall consensus points to a safe and enjoyable stay.

Guest highlights

The exceptionally friendly and helpful staff, going above and beyond to assist families.
The complimentary popcorn, a real treat for the kids.
The convenient on-site amenities, including well-stocked breakfast and in-suite kitchens.
The clean and well-maintained suites, creating a comfortable and safe environment for families.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

TownePlace Suites Roswell is located in Roswell. The area's natural beauty can be seen at Bottomless Lakes State Park and Spring River Park & Zoo, while Anderson Museum of Contemporary Art and Roswell Museum are cultural highlights. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Kitchenette
Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for TownePlace Suites Roswell
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites Roswell

Latest reviews (6)

A

Amy

10 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Breakfast was good, staff was friendly! Our suite was clean enough and the kitchen was clean. The floors could have used a more thorough cleaning - and we found some loose change and old chopsticks. We might not have noticed any of that except we have small children. Our toddler’s knees and tops of her feet were noticeably dirty after playing on the floors. However, we felt safe in this hotel - and that was critical to us while traveling with kids.
M

Michael

21 Nov 2023 - 25 Nov 2023
reviewed on expedia

5 out of 5 stars

This was our first year we had to spend thanksgiving in a hotel since my son was attending a school there. The staff made it seem like we were home. We used the bbq for the turkey and the staff gave us utensils to help cook the food. They were friendly every time we came in and left out. Very clean property and very pet friendly. No issues. Will use them again as they made a lasting impression on my little family.
D

Debbie K

21 Aug 2023 - 22 Aug 2023
reviewed on travelocity

5 out of 5 stars

Friendly welcome by Kristi, very helpful with close parking and suggested Cerritos local mexican favorite Treated like family, most comfortable sleep
B

Brittanie

27 Jul 2023 - 28 Jul 2023
reviewed on travelocity

5 out of 5 stars

Wonderful hotel. My kids loved the complimentary popcorn. I liked that there were multiple washers and dryers for guests to use. The breakfast was good and hotel was fresh and clean.
K

Kathleen

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

4 out of 5 stars

We were in Roswell for a family wedding. Booked three rooms for our whole family. This is a nice place-decent breakfast in the morning, the attendant kept everything filled up and kept the coffee brewing. The front desk folks very kind as well. Our room, though well put together and clean had a peculiar odor/smoke and not sure what else. Thought about asking for another room, but by the time you finally arrive and have a couple of grandkids along for the ride you dont want to take the half hour or so to change. You might find someone with a good sniffer to make sure those rooms are really ready to go. We used the breakfast area to hang around together in the evenings-nice to have that space.
M

Molly G.

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

We were in Roswell to see family for an extended weekend and booked one of the double queen suites. We had a few issues in our room including the toilet handle which broke and the compressor on the refrigerator was running very loudly. Desireé switched us to another room immediately with apologies. The second room was problem free. Desireé was, it seemed, on duty every time we walked by. She was extremely helpful and polite and very attentive. While at the pool, there were some family issues that had upset me, and she came out there with a bottle of water and a box of tissues. I was very touched by her concern. The entire staff was very friendly and helpful. Next time we return to Roswell, we will stay there again.
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