Home2 suites by Hilton, Carlsbad, New Mexico

About the hotel

A fitness center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Limited housekeeping is available.

Nearby attractions

Located in Carlsbad, Home2 suites by Hilton, Carlsbad, New Mexico is near the airport. Brantley Lake State Park and Carlsbad Caverns National Park reflect the area's natural beauty and area attractions include Carlsbad Water Park and Living Desert Zoo & Gardens State Park. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails.

Popular amenities

Family friendly

Kitchen

Laundry facilities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

Bbq grill(s)

Firepit

Outdoor entertainment area

Conveniences

Elevator

Front-desk safe

More

Games

Smoke-free property

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Reviews that mention...

All reviews (6)clean (5)staff (2)pool (2)

Family Reviews

for Home2 suites by Hilton, Carlsbad, New Mexico

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 suites by Hilton, Carlsbad, New Mexico

Latest reviews (6)

S

Sean

30 Dec 2023 - 31 Dec 2023

reviewed on expedia

2 out of 5 stars

The property is clean and new. Unfortunately my room wasn't ready when i arrived. I was told to wait 30 minutes even though I arrived after check in time. Then around 7 pm the fire alarm went off and the hotel was evacuated. There was no communication from anyone at the hotel. I finally found a manager to talk to and she said she called the fire department. They never showed up so i doubt they were actually called. Eventually the alarm stopped and she said everyone could return to their room. With no fire officials present, this does not feel safe. Im sitting in the hotel right now and my family just made a plan in case it happens again overnight. To top it off, the first family member to take a shower ran out of hot water. Im sorry but thats 3 strikes.

A

Amanda

20 Jul 2023 - 23 Jul 2023

reviewed on travelocity

5 out of 5 stars

This is a gorgeous property. The staff was exceptionally friendly, and the amenities are many. From breakfast each morning to a full kitchen in our room and a nice gym, we found everything our family needed during our stay.

N

Nicole

24 Mar 2023 - 25 Mar 2023

reviewed on travelocity

4 out of 5 stars

Very clean and safe place to stay for families

A

Angelina

9 Jul 2022 - 10 Jul 2022

reviewed on travelocity

5 out of 5 stars

We stayed at six different hotels over the past week and this was by far the number one hotel. It was comfortable, clean, and the staff was friendly and helpful. I will definitely be looking at staying at this hotel or similar hotels in the future. The only downside was there was no swimming pool for the kids.

C

Christina

30 Jun 2022 - 1 Jul 2022

reviewed on travelocity

5 out of 5 stars

Very clean and spacious rooms. Love that it’s a suite. Having a family the extra sink is definitely a plus. The decor is updated, and the beds were very comfortable. Breakfast was nothing spectacular but it was a roomy serving area with lots of seating. The kitchenettes come stocked with dishes and the rooms have tons of counter space. This hotel has no pool so my kids were a bit bummed… the internet was down the night we stayed so they had to escort us to our room (definitely not the hotels fault). Overall, a very pleasing stay!

A

1 Jun 2024 - 3 Jun 2024

reviewed on hcom

5 out of 5 stars

We were there with our three kids. If you have travelled with three kids, you know the worst part is sharing a bathroom with them. The bathroom started out very clean, and there were plenty of towels. We had two beds and a pull-out couch, and there was generally enough space. If you want to cook, the front desk will give you a hot plate; we ultimately chose not to cook, but the kitchen part had most basic equipment. The shower had the shampoo, conditioner, and soap on the wall, so if your kid forgets theirs, you don't have to worry about them using too much.