Hyatt Regency Jersey City on the Hudson

Great location, views and desk service. Not quite a true four star hotel IMO though, except for maybe the location. Very easy to jump on PATH train to city or ferries etc. Very safe location and cool playground next door for our kiddos. Only complaint is that most carpets in hotel were in need of replacement and/or heavy cleaning. Also, no recycling cans in room and very small wastebaskets. Pool was decent, exercise room too.

Pros: Beautiful views. Close to PATH. If you are traveling with kids there is a great playground next to the hotel. Cons: - Long lines to check in/out - Pillowcases not comfortable, we had to ask for additional pillowcases - Our room was on the 4th floor with a balcony that obscured half of the window, blocking the beautiful view. - Regrettably, the hotel staff failed to provide us with clear instructions for the parking discount coupon's usage. Consequently, at the time of departure from the parking garage, we were unable to redeem the coupon and had to pay the full parking fee. - Our room was missing the hairdryer. - Long lineups at times during check in/out or any queries. - No one picking up the phone when calling reception or housekeeping

Excellent location, very helpful staff, good quality room. Two double beds worked great for our family of four. One minor issue I can point to is quite unusual and very loud noise from the water pipes in the bathroom. It was loud enough to wake us up a couple of times, and that with closed bathroom door! Overall though I would definitely recommend this hotel.

Beautiful view as far as location making it easy to travel to and from NYC and breakfast was great! My only concern was parking. The website lists parking as $26/night but when we arrived the parking that was for $26/night required you to leave your car parked during your entire stay. Parking ended up being $52/night which was valet services and allowed us to come and go as we pleased and $160 was collected from me right upfront and I ran into several issues with prepaying for my parking for 3 nights in advance and was constantly asked to pay each time I needed valet services. The carpet, base boards of the beds, and couch was not very clean. Also there was a marathon even that took place while my family and I stayed on the property and all the streets were blocked off for hours and we were not informed in advance to prepared. We have a religious assembly to attend for worship in Jornal Square which was only a few miles and we ended up being 3hrs late and I was highly disappointed.

This is a perfect hotel with a picturesque view of NYC! Friendly staff, very clean, comfortable beds, and close to restaurants and right next to a path train. We will definitely come back again. The kids enjoyed the playground next to the hotel and we enjoyed the coffee shops!

I loved the locations proximity to transportation and its views of the NYC skyline and statue of liberty. It was great for our family. You could also walk to dining nearby or hop on the path to get where you needed.

The bathroom kept clogging which was extremely frustrating. I’ve never stayed at a hotel where this was a constant issue. It made the stay stressful. We have two younger kids and having to plan around that made the stay unpleasant.

We’ve stayed here 4 times now.. we love the location. The skyline is breathtaking, very easy to get to and from the city with the Path train. Walls are a little thin and if you have active neighbors, turn your tvs up so your kids don’t hear lol!!

I really loved the waitress that served for breakfast and lunch. Wish I could remember her name!! She was young and very pretty. She may be Asian. Anyway, she’s often there every year when I come with my grandchildren. She is always smiling and very kind to my kiddos! Give her a raise 😀

Location and views were spectacular. The staff in the restaurant are excellent. Nikki was a jewel and very helpful. The people at the desk couldn't find our reservation. The linens in our room were set up for one person instead of two and this continued through our stay. We had to request face cloths EVERY day. The Duvet on one of the beds was full of lumps. I took photos and took them to the desk and was told that sometimes happens in the wash. I may post these online. The house keeping staff was upset that I ask for it to be replaced and the next day no linens were placed in the room, and again I had to ask for linens. My main complaint is with the housekeeping staff. The location, views, food and restaurant were wonderful. I would have to think hard about recommending this hotel to friends or family.