DoubleTree by Hilton Hotel & Suites Jersey City

About the hotel

A restaurant, a 24-hour health club, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a business center, and conference space.

Nearby attractions

DoubleTree by Hilton Hotel & Suites Jersey City is located in Downtown Jersey City, a neighborhood in Jersey City, and is in the suburbs and near a train station. The area's natural beauty can be seen at Battery Park and Bryant Park, while Broadway and Barclays Center Brooklyn are cultural highlights. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Prudential Center.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: wifi (usd 9.99 per night)

Available in some public areas: free wifi, wired internet (usd 0 per 24-hour period)

In-room wifi speed: 25+ mbps

Food and drink

1 bar

1 restaurant

Full breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 12-30 for adults and usd 9-15 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar in shower

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Phone accessibility kit

Roll-in shower (select rooms)

Sign language-capable staff

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour health club

Shopping

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Designated smoking areas

Renovated entire property - february 2018

Show less...

Nearest Airports

Newark Liberty International Airport

12 km from this hotel

La Guardia Airport

15 km from this hotel

John F. Kennedy International Airport

24 km from this hotel

Reviews that mention...

All reviews (11)sleeping arrangements (1)parking (1)location (2)clean (3)staff (5)

Family Reviews

for DoubleTree by Hilton Hotel & Suites Jersey City

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

27%

4 star reviews

18%

3 star reviews

18%

2 star reviews

27%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel & Suites Jersey City

Showing 1 - 10 of 11 reviews

Latest reviews (11)

C

Courteney

5 Apr 2024 - 6 Apr 2024

reviewed on hcom

1 out of 5 stars

My stay @ Double Tree Hilton was just okay. My family and I booked a 2 Queen Bed Suite w/ a City View. After traveling 2+ hours to this location, we were excited to relax in our room. Unfortunately, upon arrival we were given a 1 Queen w/ sofa bed. When I called the front desk, I was told the hotel oversold and this is what they had available. It would’ve been nice to know this in advance. It would’ve been nice to be refunded the difference in the two rooms! Instead I was given a parking pass and comp breakfast, that we didn’t partake in. Aside from that, the hotel was okay. Definitely not at the top of my Hilton list. However, the location is great and so are the city views.

N

Neal

29 Mar 2024 - 1 Apr 2024

reviewed on expedia

4 out of 5 stars

A good place to stay with a family and access to NYC.

H

Heather

26 Dec 2023 - 27 Dec 2023

reviewed on expedia

3 out of 5 stars

The front desk staff were friendly. The room itself was spacious and had everything it said. The room was not very clean, though. Pull out couch had sheets from previous guest still on it. We called the front desk and were on hold forever so gave up. We went downstairs for clean linens and they gave us just a flat sheet. There were fingerprints and greasy smudges on every single surface, including the chairs. It seemed like a young kid was there before us and that was confirmed when a clothing sticker size 3t got stuck to my foot. Didnt seem like the floor was vacuumed very well. It worked for the night but i wouldnt highly recommend it.

S

Sara

9 Jun 2023 - 10 Jun 2023

reviewed on hcom

4 out of 5 stars

Got 2 rooms. Big rooms. Great for families! Both had items from previous person. One a sweater the other a lint roller. When pulled out the couch bed there was a lot of crumbs in under the sofa. Toilet ran in one room most the night. Overall the hotel was fine; just expect more from a Hilton brand hotle.

O

Odessa

11 Mar 2023 - 12 Mar 2023

reviewed on orbitz

2 out of 5 stars

The location was great for the our needs and the evening front desk lady was great, the morning front desk lady was so so. We told her that our bathroom reeked of cigarette smoke and that because of that we were unable to bathe our children and she didn't really have a resolutions or much to contribute to the conversation. Having to inhale cigarette smoke made the experience unpleasant. Otherwise, the hotel was fine.

K

Kellibeth

24 Feb 2023 - 26 Feb 2023

reviewed on orbitz

5 out of 5 stars

Everything was great. The staff women on Saturday night was impolite. I ask the front desk a question and she responded very rude. We are not from the area. But the staff in the breakfast area were excellent. They were very nice and very interested in making out family feel comfy able and enjoy our meal.

P

Patrick

21 Jul 2022 - 25 Jul 2022

reviewed on orbitz

5 out of 5 stars

Fast efficient check in, warm cookies were ready, and staff was very welcoming. Called for extra towels and shower supplies (family of 5) and they arrived in less than 2 minutes. Front desk helped us with PATH train details and gave great advice on our sight seeing. Housekeeping was perfect! 5 minute walk to mall and PATH station. Room also had great city view.

S

Sarah

12 Jun 2022 - 13 Jun 2022

reviewed on hcom

5 out of 5 stars

Very nice room with plenty of towels and toiletries provided. Plenty of space for our family of 5! Check-in was a few minutes late due to late checkout by previous guests - desk staff were apologetic and accommodating. Short drive to Liberty State Park to see Statue of Liberty.

A

17 Feb 2024 - 19 Feb 2024

reviewed on hcom

2 out of 5 stars

Stayed for a little family getaway. Room was fine but bathroom was dirty, had no fan for ventilation, and no cold water.

A

22 Dec 2023 - 23 Dec 2023

reviewed on hcom

3 out of 5 stars

Decent hotel. Not sure I’d pick again. Great things to say are its walking distance to the PATH station and a nice shopping mall.Lobby was nicely decorated and welcoming for the holidays. Disappointments were, the hotel states it offers breakfast,which was closed on a Saturday.Thankfully a McDonalds is close by. Some of the front desk staff are not friendly. The biggest aggravation we had was, 11am is checkout,at 10:33am the cleaning staff opened up our door. We were 5min from heading out but when you travel with children getting the clan organized,fed and packed up sometimes takes the full time.