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Jose
1 Jul 2024 - 3 Jul 2024
reviewed on expedia
4 out of 5 stars
We really liked the MGM at Borgata, the rooms were clean and modern and most staff very helpful. Fernando at the valet parking went above and beyond to help us. We were only disappointed the pools were for over 21. The only pool my 15 and 19 year old daughters were allowed to use was a small indoor pool that was full of little kids at all times. Definitely not a nice experience for older kids.
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Carl
19 Jun 2024 - 21 Jun 2024
reviewed on hcom
5 out of 5 stars
The hotel does not have microwaves in the rooms. There's no microwave available on the entire property for guests. I wanted to heat up water so I could feed my child. I use the hot water to heat up my breast milk. This is unacceptable that a well-established hotel would not provide guests with access to a microwave. Having access to a microwave in a hotel is a basic accommodation. I had to continuously buy hot water to heat up my milk.
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Alliah
16 Jun 2024 - 17 Jun 2024
reviewed on expedia
5 out of 5 stars
The overall hotel is amazing. We really enjoyed our stay there is minor things like quiet hours after a certain time we heard kids at like 3/4 oclock in the morning running slamming door and screaming other than that the stay was amazing
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Lyqueena
27 May 2024 - 28 May 2024
reviewed on expedia
5 out of 5 stars
Great place to stay. Everything was great. Only problem I had was when checking out of the hotel and the parking attendant at the gate was very rude, not friendly and poor customer service. I didn’t know how to pay for my parking and the black lady was sooooo mean and not helpful, that I was late for my babies doctor appointment. The hotel was awesome but I think they need better staff.
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Javonne
20 Mar 2024 - 21 Mar 2024
reviewed on expedia
5 out of 5 stars
Borgata check in experience and parking was easy to navigate, Timothy at the front desk was great. Our room was in the MGM tower, a stay well room, clean and newly renovated. Adults only pool in this tower, why it closed so early at 5, not sure, but had to use the pool in the Borgata, kids were there, yay. Amenities were clean and all staff we interacted with were super helpful.
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Linda
28 Jan 2024 - 29 Jan 2024
reviewed on expedia
2 out of 5 stars
First of, I love the pool and the gym. The rest, I dislike the front end staff and the dining hall staff. They made me feel uncomfortable and easy. Always whispering, giggling, staring at me whenever I walk by. (Likes kids in highschool). The shower room and the window is dirty.
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Danielle
8 Oct 2022 - 9 Oct 2022
reviewed on orbitz
3 out of 5 stars
So It was my husband birthday and we have small children. Decided a 1 night stay here and choose the water club side. Check-in was great mobile, but the room was dirty! Stains on sheets stains and holes in couch surface of counters were sticky. Went to front desk and they couldn't help switch the room just gave me new sheets to change bed, but i will say the aromatherapyin the room was great! Trully shouldn't be a 5 star at all!
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EDIT
10 Aug 2022 - 12 Aug 2022
reviewed on orbitz
4 out of 5 stars
Too bad the pools are reserved for people older than 21 years old. There is a pool for children, small pool I would say intended for small children. There is no provision for young people between 15 and 21, and there is no entertainment for them, The service was good We may rent a hitel near the bech next time.
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Rikki
20 Jul 2022 - 22 Jul 2022
reviewed on orbitz
2 out of 5 stars
Our room never got cleaned, staff was beyond rude. We ordered a bottle of wine with dinner and could not find the wine opener. No one would answer our calls and just passed us feom department to department for almost 24 hours. It never got rectified. Also we were never told that our infant couldn't go out to the pool. Which was the whole reason we came down, was to use the putside pool. The inside pool was filthy!!!!! And kids splashing all over with no supervision. We left early!!
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samson
26 Jun 2022 - 29 Jun 2022
reviewed on orbitz
5 out of 5 stars
fantastic Pool.
But only for kids 18 or above, beware