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Borgata Hotel Casino & Spa

4 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(4531 verified Hotels.com guest reviews)
See verified family reviews (53)

generated by AI based on family reviews

Overview

While some families have had mixed experiences, many appreciate the Borgata Hotel Casino & Spa for its spacious rooms and convenient location. The hotel features a pool area, though reviews mention that only the indoor pool is family-friendly and can get crowded. Families have praised the helpful staff and the overall cleanliness of the hotel. However, some have noted that certain aspects, such as the cost of food and parking, might be considered expensive.

Guest highlights

Clean and spacious rooms
Helpful staff
Close proximity to the beach

About the hotel

Along with 18 restaurants, this resort has a full-service spa and a casino. A beach shuttle is free. Additionally, an indoor pool, 7 bars/lounges, and a fitness center are onsite. Change of towels is available on request.

Nearby attractions

Located in Atlantic City, Borgata Hotel Casino & Spa is in the city center. Atlantic City Historical Museum and Dante Hall Theater of the Arts are cultural highlights, and some of the area's activities can be experienced at Senator Frank S. Farley State Marina and Snug Harbor. Looking to enjoy an event or a game while in town? See what's going on at Surf Stadium, or consider a night out at Bader Field.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi
Available in some public areas: wifi

Food and drink

18 restaurants and 2 coffee shops
7 bars/lounges
Cooked-to-order breakfast available for a fee daily 6:00 am–11:00 am: usd 18-25 for adults and usd 12-20 for children
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Spa open daily

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Indoor pool
Spa tub

Outdoor

Pool cabanas (surcharge)
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

180 casino gaming tables
4000 casino slot machines
Beach towels
Casino (161000 square feet of space)
Casino vip room
Casino sportsbook
Designated smoking areas

Nearest Airport

Airplane
Philadelphia International Airport
88 km from this hotel
map

Reviews that mention...

Family Reviews

for Borgata Hotel Casino & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

53 reviews

Review data

5 star reviews

47%

4 star reviews

13%

3 star reviews

19%

2 star reviews

15%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Borgata Hotel Casino & Spa

Showing 1 - 10 of 53 reviews

Latest reviews (53)

P

Priscilla

18 Aug 2024 - 19 Aug 2024
reviewed on hcom

3 out of 5 stars

Hotel pool was not quite interesting. Only indoor family friendly. Not a hotel for family. Things a lil overpriced and paying for parking while being a guest a the hotel is crazy.
A

Adrian

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

3 out of 5 stars

It’s a casino, so not the most family friendly place but was updated and clean with lots of food options and shopping, very nice gym and staff was helpful with security by guest elevators to make sure only guests can access rooms. There was lack of signage to find entrance to hotel from parking garage and was hard to find the buffet - it’s kind of a maze. Lots of smell of cigarette smoke as restaurants surround casino floor and the indoor pool is the only one kids are allowed in (outdoor is 21+). Indoor one was very crowded with dirty bandaids on the floor and lots of water made walking around slippery so we left.
F

Fern

14 Jul 2024 - 17 Jul 2024
reviewed on hcom

5 out of 5 stars

Clean, spacious rooms. Pool area at MGM Tower was lovely and quiet as it was limited to ages 21 and older. If, however, you are coming with young children, the pools at the Borgata are also lovely, just not as quiet.
A

Ana

3 Jul 2024 - 5 Jul 2024
reviewed on travelocity

5 out of 5 stars

Beautiful place and great service. Only downside, outdoor pool cannot be entered with anyone below 21 years of age. So if you are bringing kids, must use indoor pool which does not seem to be cleaned as often.
M

Maria

30 Jun 2024 - 3 Jul 2024
reviewed on travelocity

3 out of 5 stars

There was nothing to do with the teenagers. The indoor pool was overcrowded, people often left their towels on the chairs and never came back so there was nowhere to sit. All the food was way overpriced. We had to leave the resort to find anything to do as a family. The beds were extremely uncomfortable and the pillows were flat. The hotel was really clean though and the rooms were as well.
D

Damien J

27 Jun 2024 - 29 Jun 2024
reviewed on hcom

3 out of 5 stars

We were running late for check in but after 15 minutes on hold we have up trying to call ahead. By the time we did make it they had marked us as a no-show and we had to wait over an hour in the lobby at 4am with two small children till they could check us in. This also basically voided our room reservation and they ended up charging us full price for the room for the next night. To add insult to injury, the hotel pool was closed the day we were there for an event. On the plus side the room was nice, and they offer ”free” EV charging if you use their valet parking. The breakfast buffet was good and the people extremely friendly.
T

Tamara

25 Jun 2024 - 27 Jun 2024
reviewed on travelocity

2 out of 5 stars

The resort is investing in the casino area for sure, but not in the guestrooms. Rooms are outdated, furniture is beaten up, only one pool for kids, and water is cold. Found sunglasses under the bed and lot of dust. Wall by the toilet was stained with whatever that was (probably vomit or who knows what). Bathroom in general was not clean, same as the room. Restaurants in the food hall are not always open, chairs and tables are beaten up and dirty that makes eating there gross. Will not return to this hotel, I am glad my stay is over.
L

Lisha

24 Jun 2024 - 25 Jun 2024
reviewed on orbitz

5 out of 5 stars

Valet was helpful. Check in went smoothly. Loved the security feature for key cards and elevator access. The dark moody aesthetic heading toward the room was beautiful. Staff helped us with all questions and requests. Our kids were amazing by the art around the hotel and casino.
w

whiny

17 Jun 2024 - 19 Jun 2024
reviewed on orbitz

4 out of 5 stars

Nice place to spend time with family. It is closed to the beach . Good service but food is really expensive.
M

Mario

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Had a great time with my family
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