Hampton Inn Portsmouth Central

We chose this hotel for the affordability, amenities, proximity to Water Country & beaches, and lack of consistently negative reviews (lol). We had an excellent time--service was excellent, the building and our room was clean, the pool area was well-maintained with towels/chairs/shower, and we especially enjoyed the free breakfast. So nice to have a hot meal and the kids loved making the mini waffles. And the ice machine was working and located in the laundry room, both of which are convenient to have on our floor. We would definitely stay here again despite a few minor aspects: (1) the hotel itself was a little hard to find as it is tucked away behind a Home Depot next to deserted/closed department stores (Christmas Store, Bed Bath & Beyond); (2) the hot tub tiles/grout were black--not sure if they are supposed to be that way but I just made sure we took showers afterwards; and (3) the carpet in our room felt a little damp and sticky. I wore slippers in the room the whole time so it was fine for me. Kudos to the manager and staff for doing an awesome job! We look forward to coming back! PS: There is Caribbean food at the nearby mall!!

Hotel was nice, quiet, staff was friendly and accommodating…. Facilities were good, kids and I loved the pool and hot tub… overall was a good stay and would recommend to anyone..

It was a comfortable room. The beds were comfortable. We had a refrigerator and microwave which was nice. The walls were thi ln so we could hear people moving and talking in rooms around ours. Other than that, used the hot tub and pool which was nice until the kids came. Had everything we needed and not far from where we needed to be. Also, dog friendly which was nice to be able to bring my dog.

"The front desk lacks manners and struggles with customer service. The staff often intrudes into guests' personal matters and asks inappropriate questions. The rooms are in dire need of updating, and the phone in our room was not working. The older lady at the front desk was intrusive and gave orders to our children. The overall atmosphere of the property is unwelcoming and not family-friendly. If you have kids and want to use the pool, this is not the place for you."

I love the easy check in process, the hotel was spotless, staff was so kind and helpful, they offer happy hour drinks (free for the kids), lots of parking close to the door, easy access to done local restaurants

Went for family weekend. Very good hot breakfast.

I have never had such poor customer service, awful cleaning and a staff that disregarded the customers' issues. My stay was for 2 evenings. My 1st room was not cleaned. The bed had filthy sheets that had not only makeup on them- but hair in them as well. I went to the front desk- the manager gave me excuses of the "one washing machine was broken" and "theyre short staffed" (NOT excuses for a room NOT to be cleaned and dirty sheets to be left on) I was given the room next door as I had to be at a wake and they "didnt have anyone to clean the room" at that time. 2nd room smelled musty- but I had zero time to go back to the front desk. The bathroom was dirty. (multiple hairs on the toilet) Mold on walls/ceiling in the bathroom. But more disgusting was the significant amount of fruit flies in the room. I left a complaint at the front desk that was ultimately ignored. I had a funeral to be at in the morning and was going to be gone all day. Upon my return late on the 2nd evening- the fruit flies were out of control -I took care of at least 25 of them between the 2 nights. (I have pics of them on towels, mirrors, desk- etc.) When I checked out- I told the young man at the desk about the stay and was returned a dismissive reply/head tilt of "awww- Im sorry- that's too bad" (I kid you not) In short- I should've read the bad reviews. I had to book this 4days prior due to the death- this wasnt a planned trip. I spent well over $730 total for both nights. Absolutely atrocious!

Hotel was clean and comfortable. The breakfast was good and filling. The kids loved the pool. The staff was really helpful. Overall a great experience.

We went to Portsmouth for a family reuniand And most of my family stayed in expensive hotels My daughter and I said I feel so glad we stayed at the Hampton it was awesome

I love that Hampton is so pet friendly. It really makes a difference when you can vqcation with EVERY member of your family