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Comfort Suites Fernley

2 1/2 star hotel
Kids stay free
9/10 Excellent
(1000 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Comfort Suites Fernley is a family-friendly hotel that provides spacious rooms suitable for families of five. While some guests noted a lack of room service and occasional noise from cleaning staff, many appreciated the cleanliness, friendly staff, and a good breakfast with hot options and a waffle maker. The indoor pool is a highlight for children, and the hotel's convenient location near the I-80 makes it a practical stopover choice for road trips. However, please note that some negative reviews mention issues with room service, housekeeping, and potential communication problems.

Guest highlights

The spacious rooms, suitable for families of five.
The good breakfast, including hot options and a waffle maker.
The indoor pool, a hit with children.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.

Nearby attractions

Comfort Suites Fernley is located in Fernley. While the natural beauty of Millennium Park and Truckee River can be enjoyed by anyone, those looking for an activity can check out The Golf Club at Fernley. <br>

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Reno/Tahoe International Airport
45 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Fernley
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

53%

4 star reviews

13%

3 star reviews

7%

2 star reviews

13%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Fernley

Showing 1 - 10 of 15 reviews

Latest reviews (15)

E

Eileen

23 Aug 2023 - 25 Aug 2023
reviewed on hcom

4 out of 5 stars

Had no room service on 2 night stay was disapointing. No refills on amenities but guess we just needed to ask. Little lady who service breakfast area was the best. She kept everything fresh full and clean. Lication good for nearby family visit.
K

Kristen

23 Aug 2023 - 24 Aug 2023
reviewed on travelocity

3 out of 5 stars

We were thankful for the space for our family of 5.
L

Lester

18 Aug 2023 - 19 Aug 2023
reviewed on hcom

5 out of 5 stars

My family of four booked a suite with two double beds for a road trip stopover. The property is very clean and well maintained and the staff are friendly. Our room was nicely furnished, if a bit cramped - with the extra sitting area that made our room a suite, the beds end up pushed pretty close together and close to the window. Good breakfast with hot options and the obligatory (and always appreciated) waffle maker. Convenient location near the I-80, but on a somewhat forlorn-looking road not near to other hospitality businesses. Paid $243 in all for a summer Friday, which was in line with other local properties but does seem high (can proximity to Reno really be a thing?).
S

Stacy

7 Aug 2023 - 10 Aug 2023
reviewed on travelocity

4 out of 5 stars

The room was very nice and convenient for my needs. Only downside when getting breakfast at 9:15am, the staff also does breakfasts with kids, I felt slightly uncomfortable as if I was intruding. Breakfast for guests is 6:30 to 9:30am. Also the staff wasn’t at the counter so you have to ring the bell. But that just could be to a staffing issue. At 7am the cleaning staff starts and a bit noisy in the hallways.
D

Dave

3 Aug 2023 - 4 Aug 2023
reviewed on travelocity

5 out of 5 stars

Very nice hotel. Not a 5 Star, but very nice, clean, accommodating, family-friendly, dog-friendly. I highly recommend it. Well-lit hallways and parking lot. The air conditioning in the room was great too! High-speed Internet, computers, indoor pool, and workout area....all great. We needed a place to stay in a pinch, and this worked perfectly for us! Not a ton of food options, but Doordash was able to bring food to us too. And the breakfast was very tasty. Nice spread. The crowd here was working-class, families, and white-collar.
J

Jonathan

30 Jun 2023 - 1 Jul 2023
reviewed on travelocity

2 out of 5 stars

There was one small pool, it was closed because of a leak. We chose this hotel because it had a “children’s pool.” Update your webpage.
K

Kelly

17 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

The stay here is really nice. We are a family of 5 and the room was spacious and clean. We stayed here twice on our family road trip and would again.
E

Erika

27 Feb 2023 - 2 Mar 2023
reviewed on travelocity

1 out of 5 stars

I didn't like how i was called down and told i had to leave the morning after i paid for 3 additional nights after ihad paid 600 dollars for 4 days they toss me they didn't like the people i was having in and out of my room and i had to leave and charged my card for another night Eighty i already paid for 3 more night so they rooks me to leave Rufus to give me a refund and i was telling them the only people i had in my room was my 2 kids check the cameras a staff member threatened to kick my ass in front of my kid i still did not get my refund for the days i paid fire and had to leave Earley they also called the police
D

Daniel

23 Feb 2023 - 26 Feb 2023
reviewed on travelocity

2 out of 5 stars

Had to re-card the door locks twice in two days. Housekeeping never serviced the room. After the second day I went to the front desk to inquire why. The Desk Clerk said it was because of COVID and that I needed to request maid service 24 hours in advance. I asked why wasn't I advised of that when I checked in. She said the notice is posted on the Counter and pointed to an empty spot, didn't say a word, walked over, reached under the counter, pulled out a 8-1/2" x 11" sign, set it back up on the counter and said there. Between the COVID Excuse and no apology for not having the Sign Posted at Check-In I just shook my head and let her return to her kids in the back room.
D

David

Invalid Date - 19 Dec 2022
reviewed on travelocity

5 out of 5 stars

It was clean and my grandkids loved the pool
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