Crystal Inn Hotel & Suites Great Falls

About the hotel

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.

Nearby attractions

Located in Great Falls, Crystal Inn Hotel & Suites Great Falls is near the airport. Giant Springs Heritage State Park and Fish Hatchery and Benton Lake National Wildlife Refuge reflect the area's natural beauty and area attractions include Montana ExpoPark and Valley View Garden Golf. Looking to enjoy an event or a game while in town? See what's happening at Four Season Arena or Electric City Speedway.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 coffee shop/cafe

Coffee/tea in common area(s)

Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

Fitness center

Indoor pool

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

More

Designated smoking areas

Show less...

Nearest Airport

Great Falls International Airport

1 km from this hotel

Reviews that mention...

All reviews (18)clean (8)pool (9)staff (8)parking (1)

Family Reviews

for Crystal Inn Hotel & Suites Great Falls

3.5 out of 5 stars

18 reviews

Review data

5 star reviews

44%

4 star reviews

22%

3 star reviews

6%

2 star reviews

17%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Crystal Inn Hotel & Suites Great Falls

Showing 1 - 10 of 18 reviews

Latest reviews (18)

M

Monty

26 Jul 2024 - 27 Jul 2024

reviewed on hcom

5 out of 5 stars

Very helpful and accomadating. We needed a bit of an early checkin and they were able to help us. Travelling with grandkids and they were very kind to them. QWe have stayed here before and will stay here again.

T

Tricia

16 Jul 2024 - 20 Jul 2024

reviewed on hcom

5 out of 5 stars

The Crystal Inn was quiet, comfortable, and clean. It was a great place to stay for a week while visiting family in Great Falls. Our room was spacious and climate control was on point during a hot July. Would definitely stay again.

L

Loren

12 Jan 2024 - 13 Jan 2024

reviewed on hcom

2 out of 5 stars

I selected this hotel cause my wife was flying back home from Arizona… When I went to check in, the hostess made me wait so she could drive a passenger to the airport, while I had my two smaller kids with me… then when we finally got checked in, as we were going to our room the hallway smelled of sewer… and the hotels.com website never mentioned anything about the pool being closed, and my son couldn’t swim and was upset…

A

Andrew

1 Dec 2023 - 3 Dec 2023

reviewed on hcom

3 out of 5 stars

Hotel was clean and staff was nice. However the pool that was supposed to be done by our dates was still under construction. Also the TV didn’t work the entire weekend and we were told that it was something with wiring? So not to happy about the simple things needed to entertain children weren’t available. And nothing was offered to off set the inconveniences.

S

Shandelle

24 Nov 2023 - 25 Nov 2023

reviewed on expedia

5 out of 5 stars

I love that this place is so quiet and no disturbance. The staff is always very friendly and helpful. I didn’t like though is that on their website it says nothing about the pool being under construction which kinda got me upset because my kids were looking forward to swimming so I suggest calling them before you book about the pool.

J

Jeff

26 Jul 2023 - 28 Jul 2023

reviewed on orbitz

4 out of 5 stars

Family of 5, kids loved the pool, very affordable. Breakfast pretty good as well.

M

Mandy

9 Aug 2023 - 10 Aug 2023

reviewed on orbitz

5 out of 5 stars

We enjoyed our stay at Crystal Inn. Any staff we interacted with were friendly and kind. The room was spacious and beds were comfortable. The swimming pool was basic, but exactly what we needed. It also had great hours so we were able to swim multiple times, so our kids loved that. Lastly, the noon check out was a treat. To not have to rush out in the morning was really nice!

D

Deanne

28 Jul 2023 - 30 Jul 2023

reviewed on orbitz

2 out of 5 stars

The staff are very friendly and it's a nice place. It's just the noisiest hotel I've ever stayed in. Stomping all night long on the floor above and people and kids running and screaming up and down the hallways. We had 4 rooms in different sections and floors and we all had the same experience. If you like sleep... This is not your place.

J

Jaime

22 Jul 2023 - 23 Jul 2023

reviewed on orbitz

4 out of 5 stars

Great spot for families , rooms are large abs staff is accommodating!

S

Susan

15 Jun 2023 - 19 Jun 2023

reviewed on orbitz

5 out of 5 stars

I have stayed there several times. This time for 4 days. It is close to family we came to visit. Rooms are clean. Beds are comfortable. Staff is friendly and helpful. The serve a great breakfast. Ben serves breakfast. Kaite and Sue checked us in and they were very helpful and assisted me with getting a second room for my daughter and son-in-law who joined us the 3rd day for two nights.