Sheraton Kansas City Hotel at Crown Center

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area.

Nearby attractions

Sheraton Kansas City Hotel at Crown Center is located in Crown Center District, a neighborhood in Kansas City, and is in the entertainment district and near a train station. Hallmark Visitors Center and Nelson-Atkins Museum of Art are cultural highlights, and some of the area's popular attractions include Kansas City Zoo and Worlds of Fun. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or Kauffman Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Grocery/convenience store

Laundry facilities

Mini-fridge

Outdoor pool

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Full breakfast available for a fee daily 6:00 am–11 am: usd 22 per person

Room service available

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Raised toilet seat

Roll-in shower (select rooms)

Transfer shower

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor pool

Shopping

Outdoor

Pool sun loungers

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Vending machine

More

Smoke-free property

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Nearest Airport

Kansas City International Airport

26 km from this hotel

Reviews that mention...

All reviews (4)pool (3)parking (1)staff (1)

Family Reviews

for Sheraton Kansas City Hotel at Crown Center

3 out of 5 stars

4 reviews

Review data

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4 star reviews

50%

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50%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Sheraton Kansas City Hotel at Crown Center

Latest reviews (4)

J

Jennifer

16 Mar 2023 - 17 Mar 2023

reviewed on travelocity

2 out of 5 stars

The tv didn’t work and there was no remote. First they brought a new remote up two hours after we requested one. After we realized the tv wasn’t working they sent someone to look at it. Eventually he shrugged his shoulders and basically said oh well. The lobby bathrooms are all locked constantly. Not handy that you have to pay for wifi, which they don’t mention in the room booking. No bedsheets on the foldout couch for the kids and they never sent any up.

G

Georgia

12 Aug 2022 - 13 Aug 2022

reviewed on travelocity

2 out of 5 stars

The valet captain yelled at me for parking in a spot that was designated for checking in, which is what I was doing. I had two children with me who needed the bathroom. I asked him if I could take them first. He told me no. Not a good start. Next the pool wasn’t family friendly due to its depth. The hotel reminded me of why I stay at the Westin.

S

Shelly

28 May 2022 - 30 May 2022

reviewed on hcom

4 out of 5 stars

We had a great stay with a few hiccups. Honestly, we are not fussy people and have fun at most hotels. We had a plumbing issue in our first room and had to move rooms the second day. I just think this is an older hotel so it is normal to run into some maintenance issues. The staff was very friendly & gave us free breakfast the next morning. Beds are super comfy. TV’s are small but we are fine with that. Hotel pool was smaller than expected but the kids had a blast in it both days. There was a group of unattended kids jumping off the tunnel to the hot tub but we took care of that ourselves, lol. Pool has a tunnel entrance into the inside area that has a hot tub. I thought maybe it was an indoor/outdoor pool but it is just a small pool exit to the hot tub.

A

2 Jul 2022 - 4 Jul 2022

reviewed on hcom

4 out of 5 stars

Convinent to activities around the Crown Center. Very nice facility. My kids loved the pool on the roof and the pool hours are long. My only criticism is the rooms never really cooled off even after maintenance came to work on the AC. My wife has stayed here on 2 other occasions and had the same issue.