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The Kensington Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

The Kensington Hotel offers a fantastic pool and fitness room, a definite plus for families. While some families have noted that the double beds may be small for larger families and that cleanliness standards in the rooms can be inconsistent, many appreciate the welcoming staff and convenient location. The hotel's proximity to the highway, mall, and airport makes it easily accessible. Families may want to check room details carefully before booking.

Guest highlights

The large, heated pool is a big hit with kids of all ages.
The convenient location near the highway, mall, and airport.
Welcoming and courteous staff.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.

Nearby attractions

The Kensington Hotel is located in Bryant Pattengill West, a neighborhood in Ann Arbor, and is in a shopping district and near the beach. Buhr Park and Nichols Arboretum reflect the area's natural beauty and area attractions include Yost Ice Arena and Exhibit Museum of Natural History at the University Of Michigan. Leslie Science & Nature Center and Ann Arbor Hands On Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, horse riding, and mountain biking.

Popular amenities

Family friendly

Indoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Continental breakfast available for a fee daily 6 am–11:00 am: usd 3.00-15.00 for adults and usd 3.00-15.00 for children

Guest services

24-hour front desk
Concierge services
Housekeeping (weekly)
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Couples dining
Renovated entire property - june 2016
Romance packages available
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Detroit Metropolitan Wayne County Airport
32 km from this hotel
Bishop International Airport
81 km from this hotel
Lansing, Capital City Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for The Kensington Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

33%

3 star reviews

13%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about The Kensington Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

C

Christine

8 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Thanks very much for exceptional service. My friend arrived from out of town and required a last minute booking. The room was clean, exceptional staff at check in and all interactions. I would definitely book at this property again when family or friends visit. Thanks!
J

John

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

4 out of 5 stars

This was our go to hotel when our child was a student at U of M. A bit overpriced for what you get, but then again, many things in Ann Arbor tend to be overpriced because they have a captive audience.
T

Tanya

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

4 out of 5 stars

This property isn’t really family friendly. The pool is so far from major of the room. Feels more like a couple resorts not really a place to stay. The area isn’t nice and so many vacant buildings. Nice room only double beds paid extra for a balcony hoping for a view but it’s of the roof very disappointing. Been to 4 hotels on our trip worse hotel for the price.
S

Soon Kyu

2 Jan 2024 - 3 Jan 2024
reviewed on hcom

4 out of 5 stars

Everything is good except double beds may be too small for family of 4.
T

Tejal

28 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Great stay. My husband and I got a welcome glass of champagne. Our kids enjoyed the large heated pool.
J

Jessica

4 Aug 2023 - 5 Aug 2023
reviewed on travelocity

3 out of 5 stars

You are given 4 wristbands for you and your family to wear to swim so if you have more than 4 people someone can’t go …if I would have known that I wouldn’t have stayed here..customer service by some staff is mediocre others were amazing..overall I won’t be back it’s expensive for no reason
b

bruce

22 Jul 2023 - 23 Jul 2023
reviewed on travelocity

4 out of 5 stars

Great pool for kids and all
D

Deborah

29 Jun 2023 - 30 Jun 2023
reviewed on hcom

1 out of 5 stars

In a 300+ room hotel on a slow midweek night it is unacceptable to block rooms together. Example: a traveling couple roomed next to a family with young rambunctious kids with a door shared between rooms. It was so loud non stop. Only response from calling for help from front desk was asking t if I want to move. At 1 AM when I have been asleep for 2 hours. Not cool!! Spread out customers in your ginormous hotel!!
K

Kristen

20 Aug 2022 - 21 Aug 2022
reviewed on hcom

5 out of 5 stars

I have had a wonderful experience here multiple times now. Everyone is really wonderful and caring. This trip, the manager who checked us in was awful, he actually made me say out loud that we would not come back. Everyone else is amazing. He seemed unhappy that I had kids, he was rude, and
A

Adam

22 Aug 2022 - 24 Aug 2022
reviewed on travelocity

5 out of 5 stars

Great place to stay when visiting kids in U Of M. Very nice staff.
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