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Holiday Inn Express & Suites Ann Arbor - University South, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(437 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Ann Arbor - University South offers a pleasant stay for families. The hotel is known for its cleanliness and friendly staff. Families appreciate the high-quality breakfast with a variety of options. While some families have mentioned noise issues from other guests, the hotel generally receives positive feedback for being family-friendly and providing a clean and quiet experience for many guests. The pool, while a hit with some children, has received comments about its temperature.

Guest highlights

High-quality breakfast with lots of variety
Clean and quiet atmosphere
Friendly staff
Pool (although temperature was noted as an issue by some)

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite.

Nearby attractions

Holiday Inn Express & Suites Ann Arbor - University South, an IHG Hotel is located in Bryant Pattengill East, a neighborhood in Ann Arbor, and is in a shopping district. Cobblestone Farm and Kempf House Museum are local landmarks, and the area's natural beauty can be seen at Buhr Park and Nichols Arboretum. Looking to enjoy an event or a game while in town? See what's happening at Yost Ice Arena or Crisler Arena.

Popular amenities

Family friendly

Free supervised childcare
Grocery/convenience store
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Detroit Metropolitan Wayne County Airport
32 km from this hotel
Bishop International Airport
82 km from this hotel
Lansing, Capital City Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Ann Arbor - University South, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

38%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Ann Arbor - University South, an IHG Hotel

Latest reviews (8)

E

Elizabeth

11 Apr 2024 - 13 Apr 2024
reviewed on expedia

4 out of 5 stars

The hotel was lovely the breakfast was delicious the pool was absolutely freezing. My water loving kiddos gave it a hard pass.
S

Sophie

26 Sept 2023 - 27 Sept 2023
reviewed on orbitz

5 out of 5 stars

Nice property. Friendly staff. One complaint is that we came into the room late at night 1:00 am and received a complaint roughly 5 minutes after check in for being loud. We were in no way louder than a normal person coming into a room and getting to bed right away. Staff saw that we had 4 children listed and the hotel was at no more than 30 percent capacity based on cars in the lot. They could have put us in a room not near others. Otherwise, great! Food was great too.
C

Chi

23 Aug 2023 - 25 Aug 2023
reviewed on orbitz

4 out of 5 stars

The quality is ok for a 3-star hotel. I booked 2 rooms but when I arrived, they couldn't give me 2 rooms that are next to each other. The agent said they didn't know the 2 rooms were reserved by the same family. I made the reservations on expedia in a single transaction. So I don't know where the miscommunication was. Also, we went during the weekend college students move-in week and so we were charged for a Hyatt price for a 3-star quality hotel.
F

Frank

8 Aug 2023 - 10 Aug 2023
reviewed on orbitz

5 out of 5 stars

It was a very clean and quiet experience, much needed getaway for parents with small kids!
D

Donald

6 Aug 2023 - 7 Aug 2023
reviewed on hcom

4 out of 5 stars

We had a great stay it is a very nice hotel just didn’t like the kids above us running around and stomping until 2am
W

Wendy

14 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

Very nice clean and family friendly
A

Abbe

3 Mar 2023 - 4 Mar 2023
reviewed on orbitz

1 out of 5 stars

Not the staff’s fault but there was a crazy, loud, rude family on our floor. Screaming, running up and down the hallways, banging around, blasting music until 1:30am. Manager had to up there. Nobody on the floor or probably the floors above or below got any sleep. It was horrible. We were told we may get some points (not sure what kind of points) but the hotel will not comp anyone for the night which is frustrating. Also, our bathroom had black hair in the tub and layers of visible dirt on the floor, in the tub and under the sink. All in all a terrible experience.
T

Tim

9 Jul 2022 - 10 Jul 2022
reviewed on orbitz

5 out of 5 stars

Very pleasant stay for our family of 6. The property is either new or recently remodeled as everything was clean and in great condition. The staff was friendly. Breakfast was high quality with a lot of variety. Our only (minor) disappointment was the pancake maker did not seem to be working. Kids loved the pool as well. Love the eco-friendly touch with full bottles of shampoo, conditioner, and body wash in the bathroom. We would stay here again.
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