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Hampton Inn Commerce Novi

2 1/2 star hotel
8.8/10 Excellent
(765 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This hotel features an indoor pool, a business center, and conference space. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Located in Walled Lake, Hampton Inn Commerce Novi is in the city center and near the airport. Franklin Cider Mill and Oakland Hills Country Club are local landmarks, and some of the area's activities can be experienced at JD Racing Indoor Karting and Lucky Strike Novi. Looking to enjoy an event or a game while in town? See what's happening at Northville Downs or USA Hockey Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Detroit Metropolitan Wayne County Airport
36 km from this hotel
Bishop International Airport
55 km from this hotel
Lansing, Capital City Airport
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn Commerce Novi
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Hampton Inn Commerce Novi

Latest reviews (3)

A

Adina

11 Mar 2023 - 12 Mar 2023
reviewed on orbitz

5 out of 5 stars

So far so good. Pool area is pretty tight and my kids thought it was pretty cold so we didn’t stay. Facility seems clean and staff has been very friendly so far.
B

Barbara

Invalid Date - Invalid Date
reviewed on orbitz

2 out of 5 stars

I was appalled by the housekeeping staff at this hotel..I understand being understaffed but they took it to a whole new level..we asked for our room to be cleaned a couple of times since we were staying there 5 nights and had a toddler. The trash was partially removed.We were never given bedding for sofa when asked..toilet paper was not replaced. We had to ask 2 nights in a row to have our room done to get anyone there. I also had a pair of earrings stolen from my room. I would not recommend this place to anyone.
K

Kristine

25 Jun 2022 - 28 Jun 2022
reviewed on hcom

1 out of 5 stars

Upon check-in and 2 days before departure we informed the front desk we were not needing to stay the last night of our reservation. We spoke with Hotels.com and were told that only the hotel owner could refund us for the last night. Despite being a return customer and complimenting the staff and expressing our desire to support a family run business, the owner who was rude and completely unwilling to listen denied the refund and kept our money. He had many opportunities to show good will and make the right decision but nope. Instead he hid behind the statement "It is not our policy to issue refunds." Period end of story. Too bad. Good place to stay but horrible owner. We will be staying right next door in the future.
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