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DoubleTree by Hilton Detroit - Novi

4 star hotel
Kids stay free
Connecting rooms
8/10 Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Detroit - Novi is a convenient and comfortable hotel, suitable for families. While some guests have noted a lack of amenities such as a fully stocked snack store and the cost of breakfast, many praise the friendly and accommodating staff. The hotel's proximity to 12 Oaks Mall and its features such as a pool and hot tub, make it a good option for families looking for a base to explore the area. Those seeking a quiet stay should be aware that some families have noted that there can be a number of children running about in the hotel.

Guest highlights

The friendly and accommodating staff
The convenient location near 12 Oaks Mall
The pool and hot tub
Inexpensive rates (when booked through certain sites)

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

In the suburbs, DoubleTree by Hilton Detroit - Novi is in an area with great shopping. Novi Ice Arena and Links of Novi are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Twelve Oaks Mall and West Oaks. Looking to enjoy an event or a game? See what's going on at Northville Downs or USA Hockey Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Firepit
Garden
Outdoor entertainment area
Outdoor furniture

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall
Vending machine
Water dispenser

More

Fireplace in lobby
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Detroit Metropolitan Wayne County Airport
32 km from this hotel
Bishop International Airport
58 km from this hotel
Lansing, Capital City Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Detroit - Novi
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Detroit - Novi

Latest reviews (5)

J

Julie

1 Apr 2023 - 2 Apr 2023
reviewed on travelocity

4 out of 5 stars

Front desk staff was nice. Snack store was lacking. Too many kids running about (she warned us when I asked for a quiet room). But it was comfortable and did the job. Would stay again.
K

Keith

11 Nov 2022 - 13 Nov 2022
reviewed on travelocity

2 out of 5 stars

The pillows provided are about 2 x 2 and are very flat. Used towels as pillows after the new pillows delivered to the room were the same. The furnace in the room also quit working in the middle of the night. They didn't have a different room available to change to accommodate our family of 4. Having that said, the staff was friendly and helpful.
E

Elizabeth

8 Oct 2022 - 9 Oct 2022
reviewed on hcom

3 out of 5 stars

The staff was friendly at check in, and I was advised there was a breakfast bar in the morning. I did not think to ask if there was a fee to the bar, so I brought my family down to enjoy breakfast. To my surprise there was a $16.95 charge per plate. My goodness! We could have had a cheaper breakfast at a nice sit down resturant including tip. There is no way you should be charging for a few strips of bacon or sausage a small glass of juice and some hard scrambled eggs. Yes there was a sign but it was in the middle of the breakfast line. You couldn't see it until your plates already had food on it. OVER PRICED is just the tip of the iceberg! Will think twice about staying at these facilities!
S

Susan

4 Aug 2022 - 7 Aug 2022
reviewed on travelocity

5 out of 5 stars

Was here for a family reunion and the staff was super accommodating and kind. Beds were comfortable. Price is right! Highly recommend
M

Mickey

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

I stay at this hotel the same time every year through the hotels.com site to kick off Christmas shopping at 12 Oaks Mall because it less than a mile away from the hotel! We always get an inexpensive rate, very friendly service and warm cookies! Great pool for the kids anf hot tub for the adults. Always clean rooms and staff is very pro-active about getting anything we asked, i.e.newspapers, an extra bed, cookies, etc. Super restaurants right down the street and the Novi Expo Center very close by. Love it!
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