Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel is located in Alpine Center, a neighborhood in Grand Rapids, and is in a shopping district. Gerald R. Ford Museum and Public Museum of Grand Rapids are cultural highlights, and some of the area's attractions include Jester's Court and Van Andel Museum Center. Grand Rapids Children's Museum and Walker Ice and Fitness Center are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Laundry facilities

Mini-fridge

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Outdoor

Outdoor furniture

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Vending machine

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Gerald R. Ford International Airport

20 km from this hotel

Lansing, Capital City Airport

93 km from this hotel

Reviews that mention...

All reviews (5)clean (3)pool (4)staff (3)

Family Reviews

for Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

3 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

60%

3 star reviews

0%

2 star reviews

0%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Grand Rapids-North, an IHG Hotel

Latest reviews (5)

A

Ashley

23 Mar 2024 - 25 Mar 2024

reviewed on hcom

4 out of 5 stars

For the most part the hotel is clean, they are under construction in one section but that is understandable. I was disappointed that coffee and hot water was empty multiple times through out the stay. Also, breakfast was not well supplied. The pancake machine didnt work and they didnt bring out more of certain foods after they were gone. For example the warm cinnamon rolls were good but when my kids went to breakfast at 8am they didnt have any more available.

C

Chelsea

15 Dec 2023 - 17 Dec 2023

reviewed on expedia

1 out of 5 stars

The bathroom was in terrible shape, moldy ceiling, broken shower head, dirt coming out of faucet. The pool was over chlorinated, kids eyes and skin was burning. Loud, rude neighbors were dealt with in a positive manner by staff. Room was subpar, over priced.

S

Sha

26 Jul 2019 - 28 Jul 2019

reviewed on orbitz

1 out of 5 stars

When we walked in the hotel smelled great. I guess they used all the air freshener or wax melts in the lobby. Room smelled musty and wet. Toilet leaked, sink was clogged, and room was poorly cleaned. Front desk employee wore all hats. He was the plumber, pool boy, laundry man, and guest services. He was definitely overworked and it showed because his customer service sucked, and he had to call the manager for everything. Had a couple walk in 2-minutes before us, and walk right back out before we could even check in. She was an auditor at the same hotel in a different state, and said the rooms were poorly cleaned. Had not everything else been sold out, we would of left too! Will not ever stay here again. I would have rather slept in my truck, and would have had I not had smaller children.

D

DJ

Invalid Date - Invalid Date

reviewed on orbitz

4 out of 5 stars

Stayed here because of a major snow storm that went through the area. It was a 1/2 mile drive from my employer, so I checked in for a couple nights to be closer to work during the storm. Had a great time swimming in the pool, enjoying the hot tub and a clean comfy room. Ordered pizza and had a little mini get-away. I have stayed here before and its a family favorite. Looking forward to staying again.

A

8 Nov 2019 - 10 Nov 2019

reviewed on expedia

4 out of 5 stars

Staff very friendly and helpful. Especially at check in and at breakfast. Grandchildren enjoyed pool and breakfast options. Appreciated option of no room service but able to get extra towels etc. Room was fine but time on clock hadn't been changed since daylight savings time over and one light out in bathroom which I think could have been fixed before we arrived. Only unfortunate event was a very large loud group came into property close to midnight and was disturbing. That's probably difficult for a limited late night staff to handle but was excessive. There was a group in a large bus staying over Saturday night so assume from that group but not certain.