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Danielle
3 Aug 2024 - 4 Aug 2024
reviewed on hcom
3 out of 5 stars
It's at the beach. Our room had a musty smell, kind of expected. The wifi wasn't working, but my kid asked the front desk to reset it, and that fixed the problem. Our keys didn't work when we returned to the room after dinner. My kid went down to the front desk, and they gave us new keys. The breakfast was quite adequate. We stayed one night on our way to Downeast. It's just a little bit older with fluorescent lighting, but it was really clean, which I very much appreciated. And the staff we interacted with couldn't have been more pleasant and helpful.
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Kevin
11 May 2024 - 12 May 2024
reviewed on orbitz
5 out of 5 stars
You could Definitely throw some fertilizer down on your grass out front , also breakfast was alright, no bacon though. Says they don't accept cash on the property but it's 7$ cash to swim so if you have kids bring some cash. And they only take exact change. But it was clean , quiet and safe
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Richard C
2 Mar 2024 - 3 Mar 2024
reviewed on hcom
3 out of 5 stars
My family and I have stayed here about once a year for the last 5 years, but this was the worst stay for sure. The pool was closed (and it wasn’t apparent before booking) and the shower was super weak. A few ants in the bathroom as well. I hope they can do better next time, or we may be finding a new spot.
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Brandon
9 Dec 2023 - 10 Dec 2023
reviewed on expedia
4 out of 5 stars
Was a good experience. We stayed one night. Check-in was easy. We got to our room and it was only partially cleaned. We reported to the front desk and they sent someone right up. The person cleaning was very apologetic. The kids used the pool which was fun. Was in a bit of rough shape but overall good experience. Water was warm. No issues with noise while trying to sleep and were right next to the elevator on the 3rd floor. Breakfast was good, I had a bagel, eggs and sausage. Checkout was easy, just dropped our key in a bin. It did make me a bit nervous no one was there to take our key though. I felt like anyone could have walked by and grabbed our key and gone to our room since our key was left in the folder with the room number. There were multiple keys in there so it didn't seem like it was emptied often.
Overall good experience though. Would stay again. Was $100 for the night.
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joanne
15 Jul 2023 - 17 Jul 2023
reviewed on orbitz
2 out of 5 stars
No maid service, plus man at front counter was smoking outside of hotel, Bamboo Garden being close to the hotel was convenient! Girl at front desk was not pleasant when we asked for pool towels we instead got hand towels😩 The pool was relaxing and my grandchildren enjoyed swimming in it!
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Heather
17 Mar 2023 - 18 Mar 2023
reviewed on orbitz
4 out of 5 stars
Had a great night away from Vermont kids loved swimming in the pool
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Darrin
10 Aug 2022 - 13 Aug 2022
reviewed on hcom
3 out of 5 stars
The hotel was in a great location. We were close to the beaches and other sight seeing. The hotel could be nice, but it is poorly managed. Upon arrival for a 3 pm checkin, there was a sign at the front desk that staff were busy helping with other duties throughout the hotel. We waited in the lobby along with multiple other families. (They were short staffed our entire stay.). When we finally were able to go up to our room, it had never been cleaned!!! We had to return to the lobby and wait. We were given complimentary water and a cookie. The hotel is ran by a few very young staff. They were friendly, but seemed overwhelmed. The first day breakfast was sparse at the best because their delivery truck didn’t come in. For the price we paid, this is all unacceptable. We told the young man that cleaned our floor just to give us our necessities each day and skip the cleaning because they had such few staff. The hotel is not cleaned thoroughly anyway. We had hair on the walls of our bathroom, nothing in there had been scrubbed, dirty floors throughout , the breakfast area tables were never wiped off, ect. Again, I do want to say the staff that were there were pleasant, but this was far from a great stay!!
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Katelyn
2 Jul 2022 - 4 Jul 2022
reviewed on hcom
3 out of 5 stars
Not so great. Not within walking distance to the beach. When first arrived they did not give the adjoining rooms for safety purposes (so my younger kids could have their own room and my husband and I have ours) that I requested months in advance and didn't think they could help because of the holiday weekend (july 4th) So I told them we would be canceling our stay if they could not accommodate us. They "figured it out" after about 20 minutes. Both mornings they ran out of breakfast by 8am and had to request they make more since breakfast goes until 930. Frustrating for sure. Pool area was SO hot and humid out was hard to breathe on the room while watching my kids swim in the super over chlorinated pool. Maybe nice for a single person traveling on business but not super family oriented.
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Susan
22 Jun 2022 - 23 Jun 2022
reviewed on hcom
2 out of 5 stars
It was my first time staying at the Microtel and it was a last minute booking due to a family emergency in the area. I checked in late and walked in to the lobby area to find it smelling very strongly of marijuana even though there were signs posted that there was no smoking. My room was small and very minimalist in its furnishings which was fine for the price. However, as I was settling in, there was a small child in the hallway randomly knocking on doors. And when I went to turn on the tv to relax a bit, I found the remote had NO batteries in it. Overall.... Not the best experience for a weary traveler. I would NEVER stay at this property again.
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Billiejoe
8 Apr 2022 - 9 Apr 2022
reviewed on orbitz
1 out of 5 stars
The customer service was horrible staff was very rude, they lied about the pool being up and running until you checked i. And then said if you cancel we will charge u anyways!! They where rude to all of the dance familys that checked in!! Will never go back!! Looks like a old hitel with some new slaps of paint on the walls for cover up and some new carpets other than that it was a horrible stay and I will never go back!!