Residence Inn by Marriott Portland Scarborough

Very nice staff. Room was VERY smelly with cleaning products. Smelled like there hasn't been fresh air in that building in years. Also the pool was too cold for even my kiddos to swim in :( Front desk staff was very nice, though.

The staff was very nice but there was not one extra pillow in the entire hotel? The layout of the hotel room has a nearly empty living room- maybe for a family of six provide more than a 2 seat couch and chair? Also, the room has a full fridge , dishwasher, oven and microwave but one dish, cup and bowl. It just came across as really cheap. Also, the pool is in place but the hot tub has been removed. That is always a welcome feature for parents when kids use the pool. You can tell there was a hot tub previously There that has been replaced by a group Of loungers. Finally, the couch was a sleeper but was stained and kind of gross.

I am so glad this is the hotel that I chose to stay in. I am a native of Maine and was here for 10 days visiting family. By the sixth day of my stay here I think everybody knew me my name. Every time I came back they greeted me, and every time I left they say goodbye have a great day. It was a very comfortable feeling. There was always a very nice breakfast in the morning. Anything I asked for for the room they were more than glad to bring it to me. The housekeepers were very friendly. The grounds were very clean and the hotel was very clean. When I come back to Maine I am definitely going to stay here again. I had a sweet which was very comfortable. They have a little grocery store in the hotel, and a very large grocery store across the street. Was definitely worth staying at. I stayed alone and I was very comfortable and not worried about being alone. I had requested a room on the first floor near the front desk so I would feel safe, they accommodated me with that.

Very upset after checking in and getting the kids ready for the pool going downstairs to the pool being closed for our entire stay. I would have liked to known the pool was closed prior to booking.

It was OK but could use a facelift and a good scrubbing in the rooms. Breakfast was rough but it's free so....pool was closed which was disappointing to my kids and people were smoking marijuana at the entrance regularly where the patio area is. Getting ice at the front desk was a pain. Why not an ice machine on every floor?

loved the fact I could get a 2 bedroom suite and full kitchen for my family that has many food allergies and requires us to have cooking capabilities on trips. very disappointed with the "fake" friendly staff who seemed behind the gun or overworked. Some room features were difficult to use. The TV's that could only be directed by remote control had very poor response time. Getting internet access through wifi was difficult and had to figure out how to bypass the networks security feature. Kitchen could be re thought with more eater friendly bowls, pots and pans. Cleanliness was an issue as one of the rooms was poorly cleaned, but the staff was right on it when we left. The beds and shower were exceptionally comfortable and nice if that's all you need to be happy.