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Courtyard by Marriott Portland Airport

3 star hotel
Connecting rooms
9/10 Excellent
(995 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Portland Airport receives mixed reviews. While some families found the hotel to be a nightmare due to double bookings and construction, others had positive experiences. The friendly and helpful staff consistently received praise, particularly one staff member named Patrick at the lobby cafe. Families appreciated the staff's efforts to accommodate disruptions caused by pool closures due to renovations. Families should contact the hotel directly to confirm the current status of amenities before booking.

Guest highlights

The exceptionally friendly and helpful staff, especially Patrick at the lobby cafe.
Staff's efforts to accommodate families during pool closures due to renovations.

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Near a train station, Courtyard by Marriott Portland Airport is in an area with good shopping. Thompson's Point and Portland Museum of Art are cultural highlights, while Portland Head Light is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Cross Insurance Arena. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 am–9:30 am: usd 10-15 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

24-hour fitness center

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Portland International Jetport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Portland Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Portland Airport

Latest reviews (4)

S

Samantha

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

1 out of 5 stars

When we got there, our room had been double booked. We then found out the whole hotel was under construction and that the pool and hot tub were unavailable for use, this was very disappointing to two teenagers and an 8 year old. They also had no cots for us to use as the room the gave us was smaller than the one we booked. All in all it was a nightmare. Good thing I have a great family who made the best of it. 10/10 would not recommend.
K

Kristin

14 Mar 2024 - 15 Mar 2024
reviewed on hcom

5 out of 5 stars

Hotel staff was very friendly and extremely helpful. The pool was out of order during our stay but the staff accommodated us and our three children with a swim over at the hotel just across from our hotel. Even during renovations, the noise was not an issue! Great stay!
D

Donna

8 Nov 2023 - 10 Nov 2023
reviewed on expedia

5 out of 5 stars

At the cafe in the lobby worked a man named Patrick. What a wonderfully genuine gentleman. My family, five of us, had 3 rooms on the same floor. We were up from MA and NC for a funeral due to the Maine mass shooting. Our niece’s husband was killed. Patrick made us feel so comfortable and well-cared for. We looked forward to seeing him the next morning. He felt like a family member before we left. I will say that you have a GEM in this man. He is a worker! He was running around serving people like his pants were on fire…and he had a smile on his face the whole time. Give this man a raise!! Seriously! He’s the reason people would look to stay at your Portland Airport location.
C

Caitlin

25 Aug 2023 - 26 Aug 2023
reviewed on orbitz

5 out of 5 stars

Staff were friendly and helpful, relaxing environment for studies or business, great pool for the kids .
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