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Best Western Louisville South / Shepherdsville

2 1/2 star hotel
8.6/10 Excellent
(652 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Best Western Louisville South/Shepherdsville is a convenient and family-friendly hotel. Guests consistently praise the friendly staff and cleanliness of the hotel. The hotel offers a complimentary hot breakfast and a good location near restaurants, shopping, and attractions. While the outdoor pool is a plus, families should note that it may have limited availability at times.

Guest highlights

The friendly and helpful staff
The complimentary hot breakfast
The convenient location near restaurants and attractions

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Best Western Louisville South / Shepherdsville is located in Hillview, a neighborhood in Shepherdsville. Louisville Zoo and Kentucky Kingdom are local attractions and those in the mood for shopping can visit Awesome Flea Market and Jefferson Mall. Kentucky Derby Museum and Expo Five are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:00 am–9:30 am

Guest services

24-hour front desk
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Outdoor

Bbq grill(s)
Outdoor entertainment area
Outdoor furniture
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine

More

Shared microwave
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Louisville International Airport
13 km from this hotel
Blue Grass Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Louisville South / Shepherdsville
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Louisville South / Shepherdsville

Latest reviews (7)

C

Christine

2 Feb 2024 - 4 Feb 2024
reviewed on expedia

5 out of 5 stars

This is my 3rd time staying here. Very convenient when visiting family. Always very friendly staff & very clean place. Highly recommend!
M

Mike

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

The hotel was nice with a nice full breakfast. The only disappointment was that we were told the first day that the pool was closed because it needed to be cleaned. We got back from our activities that day near the time for the pool to close and realized it had been reopened while we were gone. The next morning the kids wanted to swim but again it was closed and we were told that it still needed to be cleaned. We finally determined that the first shift people just didn’t want to open the pool, but when second shift got there they would open it. This wouldn’t be a huge deal but we cancelled a nearby hotel because their website said that their pool was closed, which is why we picked this one instead. It seemed like the first shift people were not being honest with us.
E

Eric

23 Jun 2023 - 25 Jun 2023
reviewed on orbitz

5 out of 5 stars

Stayed with several family members for a weekend wedding. Outdoor pool was fine, hot tub has been permanently closed.
A

Ann

5 Jul 2022 - 6 Jul 2022
reviewed on orbitz

5 out of 5 stars

Price,location, and Chris at the front desk were all great! Would definitely stay again with my family.
g

glen

12 May 2022 - 16 May 2022
reviewed on hcom

5 out of 5 stars

We enjoyed our 4 night anniversary stay & had no problems. The bed, room, shower & parking were good and the manager, (Midge) and front desk person, (Chris W.) were very nice and helpful. They seemed like family to us so it was even hard to say bye. The breakfast food and area were good also. We would definitely stay here again. :)
R

Regina

6 May 2022 - 8 May 2022
reviewed on hcom

5 out of 5 stars

My stay at Best Western Shepherdsville was excellent! The front desk personnel were awesome and went out of their way to make sure my family and I were comfortable. The hotel offered hot breakfast every morning from 6am till 10am, and the location was very conveniently located to restaurants, shopping, gas stations, and the highway, and only 20 minutes from Churchill Downs.
A

19 Jul 2021 - 21 Jul 2021
reviewed on expedia

2 out of 5 stars

Brought grandkids so they could use the pool which after repeated inquiries was told the pool was down because of new owners.
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