Residence Inn by Marriott Louisville Airport

I repeatedly talked to staff about 2 issues, but everything fell on deaf ears. 1. Location of handicapped room requested near front lobby. 2. Put me next to a room with Pit Bulls that if they heard any movement in my room they started growling and barking! I was scared. My grandchild was scared! We would hear them also growling if we wanted to leave the room, but got scared and wouldn’t go anywhere! The last 2 days we just stayed in our room because of fear and 3. There was mold in our room we were breathing that made us all sick!!!

I was very impressed with this hotel. I loved having a one bedroom suite. The unit was very well furnished to cook in the room if you wanted to. Everything was very clean. The bedding was comfortable. I love the outdoor space with a pool and grill and fire pit. I love that they had free parking. And the staff was very friendly and helpful. During check in a gentleman working there was nice enough to give me some milk for my toddler and get me some extra pillows as requested they went the extra mile. I would definitely stay here again. The only thing that was a negative was the loud air conditioner which appeared to be in the attic, and we were at in the top floor. But that's not really the hotels fault but if you are a light sleeper, that could be an issue.

Very clean hotel and accommodating to our family, but I asked in 2 weeks in advance for early check in and had wait until check in