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Staybridge Suites Florence, an IHG Hotel

3 star hotel
9.2/10 Wonderful
(467 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Staybridge Suites Florence is a great option for families visiting the area. The spacious suites offer plenty of room for everyone, and guests consistently praise the friendly and accommodating staff. Families appreciate the hotel's good value and convenient amenities, including a well-stocked breakfast with plentiful options and a swimming pool. While some past guests have noted inconsistencies in cleanliness, the majority of reviews highlight a positive experience, suggesting that many families have had a wonderful stay.

Guest highlights

The spacious suites, perfect for families.
The friendly and accommodating staff, going above and beyond to help guests.
The plentiful breakfast options.
The swimming pool.

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.

Nearby attractions

Located in Florence, Staybridge Suites Florence, an IHG Hotel is in the city center and near the airport. National Underground Railroad Freedom Center and Cincinnati Museum Center at Union Terminal are cultural highlights, and travelers looking to shop may want to visit Florence Mall. Looking to enjoy an event or a game? See what's going on at Paycor Stadium or Great American Ball Park.

Popular amenities

Family friendly

Children's games
Free cribs/infant beds
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free self-serve breakfast available 6:30 am–9:30 am on weekdays and 6:30 am–10:30 am on weekends

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Multilingual staff

Accessibility

Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Indoor pool

Outdoor

Garden
Picnic area

Conveniences

Elevator
Water dispenser

More

Communal living room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cincinnati/Northern Kentucky International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Staybridge Suites Florence, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

7%

3 star reviews

7%

2 star reviews

7%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Florence, an IHG Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

M

Marguerite

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

We stayed in a suite it was very nice and comfortable good value for a family of five
J

Jennifer

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

My kids and I stayed here for a night and were pleasantly surprised at the nice hotel for the price. I didn’t know the area well and selected a place for the night based on price. I would stay here again.
C

CHRISTIAN

17 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

We had a group that we took the Creation Museum. We booked eight hotel rooms at the Staybridge. This hotel is excellent! They are so kind and accommodating. It is clean, they were willing to help us out if we needed anything, and the breakfast had plentiful options. The families really enjoyed the pool too!
J

Jamie

17 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

It was amazing and the employees were amazing! Best place I have stayed with my family in a while! Definitely would recommend and come back!
J

JESSE

11 Mar 2024 - 16 Mar 2024
reviewed on expedia

5 out of 5 stars

Was perfect for our family
M

Melanie

12 Aug 2023 - 13 Aug 2023
reviewed on orbitz

5 out of 5 stars

Staff was incredibly nice, my kids went to the “pantry” and the manager ended up buying their food because the card declined (they didn’t take cash app). They rooms and hotel was very nice and clean! Very pleased and impressed with our stay! Thanks everyone ❤️
V

Victoria

3 Jul 2023 - 7 Jul 2023
reviewed on hcom

2 out of 5 stars

We have stayed at quite a few Staybridge hotels and suites and this is by far the most dissatisfied and disappointed stay and visit we have had. - front desk service was accommodating - they didn’t have the happy hour service opened at all, website says differently, disappointed. - some of the dishes in the kitchen area were dirty - microwave was dirty on inside - my spouse and our children have some allergies and dietary restrictions yet for 4 straight mornings, they served the exact same breakfast items. Not one thing was different any morning. Other Staybridges we have stayed at switch it up mornings and have more options. -neither of the kitchen staff was friendly nor inviting. Didn’t smile nor greet anyone. It was our first time to this city and will come back to site see Cincinnati but will not be staying in this hotel again.
K

Kenny

12 May 2023 - 14 May 2023
reviewed on hcom

5 out of 5 stars

Our stay at the Staybridge in Florence was very nice. We were there as a family so my wife and oldest son could attend a 3 wheel vehicle safety course in the area. The hotel was very clean and the room was great for what we needed.
L

Lisa

9 Apr 2023 - 10 Apr 2023
reviewed on hcom

1 out of 5 stars

This has to be one of the nastiest and dirtiest hotels I’ve stayed. We moved rooms three times, and it should have been a fourth after another discovery. The first room appeared to have been already occupied/used or a lounge area for the employees. The second room appeared to have dog fecal matter in two spots and a top to a diabetic needle just laying in the middle of the floor. I was told it wasn’t dog poop, however, it looked like poop (maybe baby poop since they didn’t want to say it was dog excrement). The third room had dried blood on the shower curtain, the tub looked like it hadn’t been cleaned in weeks from the brown ring, and 95% of the dishes were in the dishwasher and not the cupboards. Door knobs were extremely sticky. This place needs the Board of Health/Department of Health to reassess their communicable diseases prevention measures. The manager sent an email stating she’s issuing me points. I don’t want them.
C

Charles M.

26 Mar 2023 - 28 Mar 2023
reviewed on orbitz

5 out of 5 stars

The suite had plenty of space for our family. Liked the separate bedroom area and kitchen.
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