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Best Western Inn Florence

3 star hotel
Kids stay free
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.

Nearby attractions

Located in Florence, Best Western Inn Florence is in the city center and near the airport. World of Golf and Anderson Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Florence Mall and Florence Antique Mall. Looking to enjoy an event or a game while in town? See what's happening at Paycor Stadium or UC Health Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving and ecotours.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:30 am–10:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - february 2017
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cincinnati/Northern Kentucky International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Inn Florence
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

22%

4 star reviews

33%

3 star reviews

11%

2 star reviews

22%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Best Western Inn Florence

Latest reviews (9)

K

Kristie

24 Jul 2024 - 25 Jul 2024
reviewed on hcom

3 out of 5 stars

The room felt very cold and wet/damp upon walking into it for the first time. And no matter what we did to try and adjust the settings, it didn’t help. It was the middle if the night when we got in so changing rooms with a toddler and 2 dogs would have been even more inconvenient so we just dealt with the discomfort.
s

shannon

17 Feb 2024 - 18 Feb 2024
reviewed on expedia

2 out of 5 stars

Sadly our non smoking room smelled like someone smoked a pack of cigarettes, it was horrible and when asked if I could switch rooms said they were booked, but online said they weren't, the front desk gentleman said he would try to find the machine to get the smoke smell out, but I guess he never found it . To add to it were kids running up and down the hallway, a dog barking in the room across the hall & a cat meowing next door
M

Melanie

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

This hotel met our needs. We stayed here during our trip to the Creation Museum and the Ark encounter. It's a good medium spot between the 2 locations and CVG airport. The rooms were adequate, good water pressure and beds comfortable enough. Parking was free and the area felt safe. Carpet however has a smell, especially in the hallways but not so bad in our room. We enjoyed the continental breakfast, the biscuits and gravy was excellent. The food lady worked very hard in refilling the dishes for everyone. The staff over all were pleasant and helpful. We were disappointed that the pool was not available during our stay as the kids were looking forward to it. All in all, good value for the money. We would stay here again!
J

James

16 Jul 2023 - 18 Jul 2023
reviewed on travelocity

4 out of 5 stars

Good service from the desk. The property is a bit run down. Fun salt water swimming pool for the kids. Clean rooms. Pretty good breakfast. Fairly quiet despite the location in very busy section of town.
j

jaime

15 Oct 2022 - 17 Oct 2022
reviewed on travelocity

2 out of 5 stars

The beds were comfortable. Our room was musty smelling, the bathroom door wouldn’t latch, the corner lamp didn’t work, there was no safe, and no microwave in the space meant for it. Our family had a room next door, and their microwave was in place. The maintenance guy was off duty, so there was no way to remedy any of these things. For three guests, we had four towels, and had to go find more from housekeeping. The breakfast was meh, but the coffee was awful..we overheard other guests commenting about how nasty the coffee was. No fault of the staff..she said it was the instant mix BW sent them. All in all, the experience was “just adequate”..minimal. After all, there were no bedbugs, nobody starved, and there was a coffee shop nearby. We’ll probably avoid Best Westerns in the future.
S

Steve

29 Jun 2022 - 30 Jun 2022
reviewed on travelocity

5 out of 5 stars

The staff was very accommodating to my family and I making last-minute changes and getting in at 3 AM the beds were pulled back the pull out couch bed was made, it was a very nice touch.
S

Steve

23 Jun 2022 - 24 Jun 2022
reviewed on travelocity

5 out of 5 stars

Our family of 5 appreciated that the staff had the pull out sofa bed completely made. Coming in late and we were all tired and it was inviting. Thank you.
A

23 Jun 2023 - 25 Jun 2023
reviewed on hcom

1 out of 5 stars

The room was dirty, bed looked like someone was sleeping in it. In the bathroom there is mold on the bathtub, some left a bar of soap out of wrapper on a dirty towel. Then on top of it off we have a handicap child with a wheelchair. You have three space and they where filled by two cars.
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

room was great. kids loved the popcorn at night and the breakfast was the best. Hotels.com made it the best quick booking as we were on the road.
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