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Hampton Inn West Des Moines Lake Drive

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Hampton Inn West Des Moines Lake Drive receives positive feedback for its friendly and accommodating staff, clean rooms, and a warm pool that is a hit with children. Families appreciate the quick and easy check-in process and the comfortable accommodations. While some guests mention issues with noise and overcrowding during busy periods, the generally positive comments about the staff and amenities suggest it remains a suitable option for families.

Guest highlights

The warm pool was a hit with the kids.
Friendly and accommodating staff
Quick and easy check-in process

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.

Nearby attractions

Located in West Des Moines, Hampton Inn West Des Moines Lake Drive is in the business district and next to a golf course. Jordan House and Valley Junction are local landmarks, and some of the area's attractions include Clive Aquatic Center and Pump It Up. Sky Zone Indoor Trampoline Park and M2B Raceway are also worth visiting.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

18 holes of golf
Fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Romance packages available
Shared microwave
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Des Moines International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn West Des Moines Lake Drive
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

8%

3 star reviews

17%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hampton Inn West Des Moines Lake Drive

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

Ruth

11 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Heidi and Pam were wonderful when we checked in helping us with towels and blankets and making sure we were accommodated like we were family. Ashley was a godsend when we needed a later checkout. Hyvee around the corner. Highly recommend this Hampton!!!
K

Kathy

23 May 2024 - 25 May 2024
reviewed on expedia

3 out of 5 stars

Hampton is always our go to hotel. This is our 3rd stay at this hotel in West Des Moines. This hotel is in need of a make over. We stay for convenience to our family. Hotel has declined over the last 3 years.
J

Jodie

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

4 out of 5 stars

The hotel was clean, comfortable and front desk helpful. Breakfast was acceptable. The only issue we had was the children running up and down the hallway several times but there were tournaments (volleyball, baseball and wrestling) in town and it could not be helped. Staff was excellent.
J

Jami M

17 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

The staff were so friendly and accommodating. Check in was quick and easy. The pool was warm and the kids had fun.
D

Daniel

13 Oct 2023 - 15 Oct 2023
reviewed on orbitz

5 out of 5 stars

a good location , clean , morning breakfast is excellent , kids loved the pool . Thanks !
J

Joanna

26 Jul 2023 - 27 Jul 2023
reviewed on orbitz

5 out of 5 stars

Super nice front staff! Very comfortable stay for the night during a family road trip.
R

Randall

24 Jun 2023 - 25 Jun 2023
reviewed on orbitz

3 out of 5 stars

two baseball teams, one volleyball team and a wedding taking over the hotel. kids running around up and down the hallway. parents taking over the lobby. couldn’t use the pool, too many kids. elevator broken. hotel did not enforce quiet hours.
K

Kelly

21 Oct 2022 - 22 Oct 2022
reviewed on hcom

5 out of 5 stars

Front desk women were incredibly helpful and friendly! Rooms were clean and comfortable for our family if 4!
c

cindy

1 Sept 2022 - 2 Sept 2022
reviewed on hcom

1 out of 5 stars

We didn’t stay. Along with 3 other families checking in at the same time we got refunds Nothing was as advertised. No breakfast, no gym, tv’s didn’t work. They had overbooked and the type of room we had reserved was not available
R

Roger

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

5 out of 5 stars

Room outside to romp for the family pooch and plush enough for human comfort. Breakfast and tea/coffee for everyone. We find this facility is always exceptionally clean and very secure feeling. Staff shows training and a service attitude. Best Hampstead Inn and Suites We have experienced!
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