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Comfort Inn & Suites West Des Moines

2 1/2 star hotel
8.8/10 Excellent
(427 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.

Nearby attractions

Comfort Inn & Suites West Des Moines is located in West Des Moines. Living History Farms and Des Moines Art Center are cultural highlights, while Salisbury House is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Wells Fargo Arena.

Popular amenities

Family friendly

Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 6:30 am–9:30 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
24-hour pool access
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Des Moines International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites West Des Moines
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites West Des Moines

Latest reviews (6)

C

Christine

27 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

The hotel was great. The only con was that the room above us must have had a child who was jumping off the bed repeatedly throughout the evening causing a loud noise. Where were the adults?
R

Russell

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

The air conditioning was not working correctly. We had two rooms with our son and his family in one and us in the other. Both did not work. Also, the pull out bed mattress was lumpy for our grandson to sleep on. We asked for 8 towels for both rooms but were only given 5 as well as wash rags.
A

Andrea

11 Aug 2023 - 13 Aug 2023
reviewed on expedia

5 out of 5 stars

The staff was so nice! Clean, safe area. Close to shopping. When we stayed there were a lot of kids due to traveling baseball/softball but, they did not bother us.
K

Kathryn

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

5 out of 5 stars

Hotel is new and very modern and clean. The breakfast was decent and had a good amount of options. Our only issue was with some noise from some kids running up and down the hallway. The beds were very comfortable. The staff was welcoming.
A

Amber

27 Aug 2022 - 28 Aug 2022
reviewed on hcom

1 out of 5 stars

We got to the hotel, and their system was down. They refused to check us in or accommodate us at all and told us to call another hotel. It was late, we had sleeping kids with us. Didnt ask our name, number or any information to give us a refund. Nothing. Will never book this hotel chain again.
c

chad

15 Jul 2022 - 18 Jul 2022
reviewed on hcom

1 out of 5 stars

In town for little league state tournament. Team had 10 rooms Very poor service at check in , some people went to a different hotel because of the check in service most Rooms we did get had a very bad smell, like something had died , the hotel called the police on us for taking pool chairs out side to sit while the kids where swimming I would NOT. Recommend this hotel
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