Country Inn & Suites by Radisson, Council Bluffs, IA

Very clean! Pool was clean and loved the hot tub it was big enough for my whole family plus other guest to fit in! Breakfast was good, bed was not very comfortable and kind of hard the only downfall we had otherwise overall a great place to stay

We needed to change the dates by one night for the room because our kids tournament dates changed, but your policies would not allow us to change the date or cancel room so we ate the room and we didn’t even stay in your place. This isn’t the first time this is happened in fact, this is the third time we’ve used hotels.com and got stuck with the room that was never used so don’t worry you will never hear from us again.

When we got to the hotel it was warm and inviting, walking into the lobby and seeing the fireplace and the deco definitely didn’t feel like you were checking into a hotel. When we got to our room, and unpacked, we noticed our fridge wasn’t getting cold, so we gave it awhile after we added our cold stuff, and it still wasn’t properly cooling, so we let the staff know, and they offered to switch us rooms since maintenance wouldn’t be there till the following day, we chose to wait since we didn’t have anything in there that would spoil. Next day, maintenance came and switched out our fridge. On to the not so good stuff…beds were hard, kinda felt like you were sleeping on a rock, not that I have ever slept on one, but I would imagine it would feel like the beds. Our bathroom was sub par, the front of our toilet had brown splatters on it, the toilet tank lid didn’t cover all of the tank, like it needed to be moved over, but that didn’t solve it, there was hair, like you would look on the ground and see hair…uck! A good mopping/wipe down would have solved that problem, bathroom walls were dirty, they had yellow stains…eww! It also took forever to get hot water, but when it came, it was hot! Hotel breakfast was great! The hotel staff were very friendly, and helpful, even joked with our kids!

Always a great place to stay. Only negatives are that the age of the rooms are evident and all the kids that are always running down the hallways. Which makes sense with all the activities going on next door! Will stay here every time we can!

Very nice hotel, convenient and safe location. My kids and I enjoyed the pool and fitness center. Beds were comfortable and rooms were quiet.

We were disappointed in how unclean this place was…the pillows were awful and the super thin comforter made for a horrible nights sleep on a long road trip. However, it was incredibly quiet at night. The staff was overly friendly and the breakfast was good! The pool is small but fine for the kids to burn energy. The casino is in the parking lot so not my first option traveling solo with kids.

I was traveling with my fiance & our 3 kids back to Kentucky from visiting my family in Montana. I had checked several areas for us to stay trying to find a halfway point as the total drive is 23 hours. I came across this property & instantly loved it. It had a swimming pool for the kids & a hot tub for us adults to enjoy. After being in the car for more than 12 hours that is lovely to be able to relax. It also had a wonderful king suite that we got, it had the king bed in a room by itself with a tv, then in the living room area was the sofa bed with another tv for the kids to enjoy. There were many options for food close by & the breakfast they served in the morning was so delicious with many options to choose from. I highly recommend staying at the Country Inn & Suites in Council Bluffs if you are looking in that area. The whole experience was amazing from checking in with the wonderful super friendly staff to checking out.

The receptionist that check us in was rude and talked to me like a child. Kept telling me I was wrong when i asked about the deposit and it ended up i was right. Very bad checkin

Fast one night stay, the kids had fun in the pool. The room was great.

Smelled like weed the whole time, key card never worked, kids running down the halls all night, front desk is not friendly