Embassy Suites Omaha - Downtown/Old Market

I will have to say that the main selling point of this hotel is strictly the location. Being directly across from The Old Market will make your stay easy in terms of not having to drive/park everywhere. My husband said check in was easy, while the rest of our family waited in the car. Parking is a little overzealous. $23/day for parking that’s not even attached to the building & you have to walk across the street. Upon arrival to the second floor where our room was, we entered and I was instantly greeted with just a musty smell. Not even a cleaning type smell, which would’ve made more sense. It was NOT a smell of the room recently being cleaned. It was a smell of just old and damp. I was hopeful that I would just get used to it and wouldn’t feel sick. The beds were comfortable and the space was decent enough for a suite. The couch/pull out bed left MUCH to be desired. My daughter wouldn’t sleep on it because the mattress was essentially flat and she could feel the springs. If you’re going to offer additional sleep space, it should be just that, sleep able. Overall, our stay was decent. Not awful but not fantastic. Which I would expect from a hotel charging $250/night. Breakfast times could also be extended to 10am. The 730-9 call time isn’t the most vacation or family friendly time. Overall, We will not be back.

Horrible ! In the pool area a little kid left a pile of poop and the worker just walked by and said heck no I am not cleaning it there was also hair and it smelled like throw up in there ! The fridge did not work and they did not fix it and the water was cold and the room Had spider webs and was dirty I tried to get help but nobody came The breakfast was good though and good location downtown !!!

Great stay with family and loved the location and great breakfast!

Too noisy with little kids running around all over the place. The light in our bathroom wouldn’t shut off. You needed a master’s degree to figure out how to turn on the shower, I got drenched in my clothes trying to help my wife figure it out because the handheld was facing out at me when II unexpectedly turned it on. They did not clean my room even though we were gone most of the day, The curtains wouldn't close all the way. They ran out of napkins on the breakfast buffet. I give them 2 stars because the chefs at the omelette bar were great and the location of the hotel was good, but I would never stay there again.

A great stay for the family! The staff were all very friendly, and Jazmine in particular at the front desk was super helpful!

We love Embassy. Great rooms for our family of 5. Complimentary breakfast and complimentary snacks/drinks in the evening make this our favorite hotel brand to stay with.

Rooms were ok but showing age, bathroom could have been cleaner. Pool was freezing cold and filled with kids whose parents were not watching them. My toddler kept getting splashed and ran into by rude kids. The pool was chaos and we left after 10 min and so did other families.

The pool was shut down and our kids were so disappointed. Happy hour and breakfast were great.

Great place to stay for families to stay when going to the zoo

Staff was awesome. The reception was really nice, rooms were clean and had plenty of space, breakfast had tons of options for everyone, the hotel was in a great location. A lot of Embassy Suites have become run down over the years, but this one was great! Perfect for our family getaway.