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Fairfield Inn & Suites by Marriott Franklin

2 1/2 star hotel
8.8/10 Excellent
(362 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Fairfield Inn & Suites by Marriott Franklin is located in Franklin. Historic Artcraft Theater and Johnson County Museum of History are cultural highlights, and travelers looking to shop may want to visit Indiana Premium Outlets and Greenwood Park Mall.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Bike parking
Bike storage
Indoor pool

Outdoor

Bbq grill(s)
Firepit

Conveniences

Elevator
Front-desk safe

More

No plastic coffee stirrers
No plastic drinking straws
Smoke-free property

Nearest Airport

Airplane
Indianapolis International Airport
35 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott Franklin
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

0%

2 star reviews

14%

1 star reviews

43%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott Franklin

Latest reviews (7)

A

Alice

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

Overnight trip to visit family and friends. Very clean and comfortable. I can’t review the breakfast since I had other plans.
K

Katie

20 Oct 2023 - 21 Oct 2023
reviewed on expedia

1 out of 5 stars

There was a whole softball tournament of children running around the hotel or outside being loud until midnight. The pull out couch was absolutely so terrible we slept on the couch. Honestly a solid 3/10 experience and would love recommend
J

James

7 Jan 2023 - 8 Jan 2023
reviewed on orbitz

2 out of 5 stars

Was in town for one night. Picked this property bc it was the most expensive in the area. Figured with that would get superior amenities. Pool was tiny. like a slightly supersized version of a hot tub. Breakfast was gross. Was there 20 minutes after breakfast started and most everything was gone. Couldn’t even get a cup of coffee. My family didn’t have time to wait so we took what was available and it was all bad. Wasn’t superior in cleanliness. Wasn’t anything special. Next time I’ll pick a cheaper property with all of the same things.
P

Patrick

3 Sept 2022 - 4 Sept 2022
reviewed on hcom

1 out of 5 stars

We were disappointed in our stay. We always book a “suite” and this is the first time we have experienced a hotel where the bedroom was not separated off from the living room for a “suite” booking. We stayed in 3 different hotels on our family trip, all with a “suite” booking. This stay was the only one where the bedroom and living room were connected. This is a studio not a suite. With our family of 4, with 2 young kids, this made for unpleasant sleeping arrangements. The pull out couch had no linens or pillows so those had to be requested at the front desk.
P

Patricia

24 Jun 2022 - 25 Jun 2022
reviewed on orbitz

1 out of 5 stars

Started out OK the staff was helpful gave me directions. When I went to dinner there was a kid laying inthe halls with his feet on the door with his leg on the door stating he was resting. I came back from dinner went to buy a pop and overheard another guest stating he went to his room an there was someone already in it the TV was on. When I returned to my room a staff member came up knocked on my door and asked if I was registered to the room because the system went down. But they didn't knock on anyone else's door. There were kids running through the halls until 3am making alot of noise and someone was smoking weed I had to stuff towels under the door to keep the stink out. I would not stay there again if they have travel teams staying there they should be on the main floor so they can have a better eye on them. Very disappointed and left with a headache because i had to make my kids graduation at Camp Atterbury with a 5 hr drive in front of me. would not stay or recommend
A

Andrew

12 Apr 2022 - 14 Apr 2022
reviewed on orbitz

5 out of 5 stars

Very nice breakfast ok...kids enjoyed the pool
A

12 Jun 2022 - 13 Jun 2022
reviewed on hcom

5 out of 5 stars

This is our usual halfway point for traveling home to visit family for holidays and vacations. It's great to know it's safe, modern, and well kept. The staff there is always cheerful, even when we're arriving in the wee hours.
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