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The Westin Chicago Lombard

4 star hotel
Kids stay free
8.8/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Westin Chicago Lombard offers a comfortable and convenient stay for families visiting the west side of Chicago. Families appreciate the clean and comfortable rooms, and the hotel's location provides easy access to downtown, although some families with younger children have found walking to nearby attractions a bit far. While there's no shuttle, the area has plenty of restaurants, and the hotel itself is described as lovely. The friendly staff consistently receives high praise.

Guest highlights

The exceptionally comfortable beds.
The cleanliness of the hotel.
The welcoming and friendly staff.

About the hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

The Westin Chicago Lombard is located in Lombard. Yorktown Shopping Center and Oakbrook Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morton Arboretum. Addison Ice Arena and Cosley Zoo are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 14.95 per night), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6 am–11 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago O'Hare International Airport
17 km from this hotel
Chicago Midway International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Chicago Lombard
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

9%

3 star reviews

9%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Chicago Lombard

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Martin J.

3 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Whenever traveling to the West side of Chicago for family or business, I always choose the Westin Lombard as my first choice.
J

Jenekia

30 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

My family and I had a great experience, the rooms were clean, the Bed was so comfortable, I didn’t want to leave. We will most definitely stay here again.
K

Keith

25 Apr 2024 - 27 Apr 2024
reviewed on expedia

5 out of 5 stars

Easy access to get downtown with a younger child. Plenty of restaurants and the area us developing nicely. Pool was cold but not a big deal.
Q

QIANA

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

This is my second time staying here and I’ve loved it both times. Perfect place for me and my family. Away from the city but not too far from home. Very lovely hotel!
g

greg

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

2 out of 5 stars

There was a huge gathering there on the night we stayed. We heard kids running and screaming in the hallway until very late into the night. Tried to call down to the desk but the room phone didn't work. Far from a peaceful night.
M

Michele

12 Jul 2023 - 16 Jul 2023
reviewed on orbitz

5 out of 5 stars

There were really only two minor things that I would have liked that were not available and that is room service and a shuttle to local restaurants/shopping. We walked to the mall, but with a young child it was difficult to walk too far. Other than that, it was a lovely hotel with very friendly staff. I will definitely stay again.
C

Cathryn

15 Mar 2023 - 16 Mar 2023
reviewed on hcom

5 out of 5 stars

One of the best hotels I’ve ever stayed at. My family LOVED it and the service was Amazing ♥️♥️
M

Maranda

20 Sept 2022 - 21 Sept 2022
reviewed on orbitz

5 out of 5 stars

This was the best stay Iv had anywhere in awhile. Planning my next trip here! From the staff to the location to the amenities everything was very on point and the room was total vibes. Very professional hotel and my family (2 children under 3) felt comfortable and were helped from the moment we arrived to the moment we left. The gentleman that helped us out was truly an such an amazing human. No complaints at all!
S

Sarina

26 Aug 2022 - 27 Aug 2022
reviewed on hcom

5 out of 5 stars

I had a wonderful time. The lady’s at the front desk had welcome me and my family with open arms we had a great time here and definitely will be back.
C

Christina

22 Apr 2022 - 24 Apr 2022
reviewed on orbitz

4 out of 5 stars

The bathroom, bathtub and shower was amazing. Slept like a baby on the bedding and loved the cleanliness and great staff. Quality customer service so wonderful to feel and experience again in the world of technology.
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