DoubleTree by Hilton Chicago - Schaumburg

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Schaumburg, DoubleTree by Hilton Chicago - Schaumburg is in the business district. Topgolf and Bridges of Poplar Creek Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LEGOLAND® Discovery Center and Pirates Cove Childrens Theme Park. Looking to enjoy an event or a game while in town? See what's happening at Arlington International Racecourse or NOW Arena. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free area shuttle

Grocery/convenience store

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: wifi (usd 9.95 per night), wired internet (surcharge)

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Conveniences

Atm/banking services

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

More

Renovated entire property - june 2016

Smoke-free property

Show less...

Nearest Airports

Chicago O'Hare International Airport

14 km from this hotel

Chicago Midway International Airport

38 km from this hotel

Reviews that mention...

All reviews (14)staff (9)pool (7)clean (4)accesibility (1)location (1)

Family Reviews

for DoubleTree by Hilton Chicago - Schaumburg

2.5 out of 5 stars

14 reviews

Review data

5 star reviews

14%

4 star reviews

7%

3 star reviews

14%

2 star reviews

57%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Chicago - Schaumburg

Showing 1 - 10 of 14 reviews

Latest reviews (14)

A

Ahmad

3 Aug 2024 - 5 Aug 2024

reviewed on hcom

2 out of 5 stars

Housekeeping goes home after 3pm or 4. My room was never done. I had my four kids with me and it was a very poor experience. The room wasn’t vacuumed , and we found a few bugs wondering around our room. The pool wasn’t in service also. I have kids, that’s why they love going to the hotel. They want to go swimming. Bad experience overall. Won’t book with them anymore. The air conditioner had mold on the blades. I’m done. Never again

K

Kishor

13 Jul 2024 - 14 Jul 2024

reviewed on hcom

2 out of 5 stars

I was out on a family trip and would not suggest this hotel. The rooms have a pungent smell with no ventilation. There is no hot water. This is waste of money.

M

Matthew

27 Mar 2024 - 29 Mar 2024

reviewed on hcom

3 out of 5 stars

Staff was friendly and hotel was clean and updated. Beds were extremely uncomfortable and we did not sleep well. Pool could use an update but kids had fun.

S

Scot

26 Dec 2023 - 28 Dec 2023

reviewed on hcom

4 out of 5 stars

We stayed in a handicap accessible room, there was no bathroom vanity, just a sink. No place for our shaving kit. Bathroom floor was downhill from showet to toilet, causing a pool there. Dumpsters were noisily emptied at 3.30am, right under our 2nd floor window. Swimming pool was warm, the grandkids loved it! Hotel was pretty quiet except for the dumpster incident.

A

Alex

Invalid Date - Invalid Date

reviewed on orbitz

2 out of 5 stars

Staff were friendly. Walking into our hotel room, the first thing noticed was the smell. The carpet had a “wet dog” musty smell to it. Not at all pleasant. The facility itself was not renovated from whatever hotel chain it had previously belonged to. Basically Hilton slapped some paint on your hotel room and called it updated. The pool was also not updated, one of the underwater pool lights was broken and left unrepaired, the fixture was literally taken apart at the side of the pool and left there. I had to tell my young children to stay away from it because it was broken and needed to be fixed. Will not go back, thank you very much.

O

Omar

29 Sept 2023 - 2 Oct 2023

reviewed on orbitz

2 out of 5 stars

The staff had an attitude upon arrival. Didn’t get the same greeting as other guests. The receptionist was very short and for some reason bothered by our presence. I always stay with double tree and always get a cookie when welcomed. The receptionist never even offered if me and my family would like one. Very unprofessional I will not be staying at the Hilton ever again when I go to Chicago.

J

John Anthony

28 Jul 2023 - 30 Jul 2023

reviewed on orbitz

5 out of 5 stars

It's a great property to stay at. You have all the shopping and necessities you would need at close range. Easy access to highways. Did not interact too much with the staff but they all seemed friendly. The room was clean and spacious. It was just myself this time and it was perfect. Bathrooms and room was clean and tidy. I would stay again! I did use the gym for a quick workout. They also had a nice pool for kids if you have kids.

P

PATRICIA

23 Jun 2023 - 25 Jun 2023

reviewed on orbitz

2 out of 5 stars

Near Legoland was the benefit. There was no complimentary breakfast even though it was list as one I used the Expedia app and filters for pool and free breakfast. The breakfast was $14.95 for adults and $7.95 for kids under 6.

W

William

22 Jun 2023 - 23 Jun 2023

reviewed on orbitz

3 out of 5 stars

This property is a 3 star and quickly working its way to a 2 star. You can tell it used to be a really nice hotel, but it desperately needs updates. The restaurant/bar area is the highlight at this hotel. The pool area had an overwhelming odor of chlorine and had areas that were cracked and chipped all around the pool. We stayed in the junior suite and the bathroom still had hairs on the floor when we arrived, as well as mold on the doors and worn out furniture. The cookies were good and the staff was pleasant.

A

Anjeanett

26 May 2023 - 29 May 2023

reviewed on orbitz

5 out of 5 stars

The property was clean and safe. The staff was very friendly. I developed appendicitis, and called from the hospital. They helped my family get my belongings, and were very kind.