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Silversmith Hotel Chicago Downtown

4 star hotel
Connecting rooms
9.4/10 Exceptional
(1731 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

The Silversmith Hotel Chicago Downtown is a wonderful option for families. Its central location makes it easy to access many of Chicago's famous attractions, all within comfortable walking distance. Families appreciate the spacious and clean rooms, with many highlighting the extra-roomy bathrooms. The hotel's helpful and friendly staff are frequently praised, going above and beyond to ensure a comfortable stay, including providing amenities like pack-and-plays and baby blankets. While some noise from the city may be audible, many find it easily manageable.

Guest highlights

The exceptionally friendly and helpful staff, consistently praised for their assistance and willingness to go the extra mile.
The hotel's central location, providing easy access to attractions, parks, and transportation.
Spacious and clean rooms, with many guests specifically mentioning the extra-roomy and immaculate bathrooms.
The comfortable and convenient amenities provided, including pack-and-plays and baby blankets.

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

Located near the beach, Silversmith Hotel Chicago Downtown is in Downtown Chicago, a neighborhood in Chicago with good shopping. Notable landmarks in the area include Willis Tower and Navy Pier, and travelers wishing to experience a bit of culture can try Art Institute of Chicago. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Discover the area's water adventures with kayaking, sailing, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:30 am–11:00 am on weekdays and 7:30 am–11:00 am on weekends: usd 9-20 for adults and usd 5-8 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Library

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Chicago Midway International Airport
14 km from this hotel
Chicago O'Hare International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Silversmith Hotel Chicago Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

82%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Silversmith Hotel Chicago Downtown

Showing 1 - 10 of 17 reviews

Latest reviews (17)

L

Linda

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

5 out of 5 stars

Beautiful hotel worth the cost. It is within walking distance of popular spots like the Art Museum, Symphony, and the famous Bean. Once inside the hotel you can barely hear all the city sounds. I would recommend this place to family and friends.
B

Brigitte

1 Mar 2024 - 4 Mar 2024
reviewed on hcom

5 out of 5 stars

Pros: I was able to change my room to the same floor my other family members were on. Staff were very friendly and helpful. My room was very clean and comfortable. Cons: The remote controls only worked when standing next to the TV. The Tub faucet needed to be repaired, it was very loose. The couch was not very comfortable.
H

Hannah

8 Dec 2023 - 11 Dec 2023
reviewed on orbitz

5 out of 5 stars

Honestly one of the best hotel experiences I have ever had. The staff completely blew us away for our baby moon. Highly recommend
C

Carla

19 Aug 2023 - 23 Aug 2023
reviewed on hcom

5 out of 5 stars

Didn’t expect to be so close to the lake, the parks, the trains and restaurants. Perfect spot for a weekend getaways with kids.
t

tabitha

14 Aug 2023 - 15 Aug 2023
reviewed on hcom

5 out of 5 stars

The hotel was beautiful, easy to get to from the airport by train. This was my first time ever riding a train and I had no problems. The staff was amazing from Ck in to ck out the bar tender was so knowledgeable about wine and got me just what I needed for myself and my husband. The rooms were so big, clean, the bathroom was extra roomy and immaculate. I would stay here 1000 times over. The location was perfect for site seeing. I was able to walk right over to the bean for my photo opportunity. The doormen were extra friendly and helped guide me where I needed to go. I didn’t want to leave I highly recommend Silversmith to Everyone!!! I told all of my friends and family to stay here. GIVE EVEYONE A RAISE!! Pics online are exactly like the rooms. Lounge area was so beautiful. If you love selfies and pics this is the place to be.
J

JUNE YOEN

2 Jul 2023 - 4 Jul 2023
reviewed on orbitz

1 out of 5 stars

1. No upgraded provided which I was supposed to have as Expedia VIP grade 2. Room was exposed to serious noise from the club besides My family was struggling from the noise during 11 pm to 12 pm and asked for noise issue Hotel manager's feedback was "This hotel room is subject to noise and everybody is OK because people come to this hotel for night-out" This means, the hotel manager also knows that this is not the hotel that you can stay and take a rest during the night. 3. Hotel had silent room but they charged us $62 for the change at the midnight
A

Alicia

18 Jun 2023 - 19 Jun 2023
reviewed on hcom

5 out of 5 stars

Traveling through stay with a family of 5. Hotel was amazing. Location, customer service and cleanliness was great!!
M

Mariah

27 May 2023 - 29 May 2023
reviewed on orbitz

5 out of 5 stars

The valet workers were SO nice. They greeted us as well as gave us directions. The front desk staff were all nice as well and offered us a pack and play for my son as well as baby blankets. The hotel is beautiful and looks just like the pictures. The room was clean and we felt like we were in a safe area. It was in a good location to be able to walk to a lot of things.
I

Irma

12 May 2023 - 13 May 2023
reviewed on orbitz

5 out of 5 stars

It was very clean. The staff was very helpful. Very nice. The food was very good. Would definitely recommend this place the family and friends.
L

Laura

6 Apr 2023 - 9 Apr 2023
reviewed on hcom

5 out of 5 stars

The Silversmith exceeded our expectations. Anastasia was incredible as a source of knowledge and during the check-in process. She alone would be reason enough to stay again. Nicolette, Byron and the wonderful blond bartender on duty (I'm sorry I never asked your name!!!) were also extremely helpful. We travelled as a family of 5 over Spring Break with 2 rooms on the 7th floor. The rooms were both unique in layout, though the amenities were the same. The level of amenities provided exceeded what seems to have become standard since the pandemic, which was a plus. There was some noise from the L, but it was well within acceptable margins, and didn't wake us or disturb us in our rooms. It was well worth the trade-off to be that close to transit and the park. The rooms were clean, well maintained and comfortable. When the water pressure being a little bit low (not weak, just not strong enough to massage out the knots after several days hiking around downtown) is your biggest complaint, you know you've found a winner.
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