Hilton Garden Inn Chicago Downtown South Loop

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center.

Nearby attractions

Hilton Garden Inn Chicago Downtown South Loop is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grant Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Microwave

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Full breakfast available for a fee 6:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-20 for adults and usd 5-10 for children

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Valet for wheelchair-equipped vehicle

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Access to nearby health club

Swimming pool

Outdoor

Bbq grill(s)

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Chicago Midway International Airport

14 km from this hotel

Chicago O'Hare International Airport

26 km from this hotel

Reviews that mention...

All reviews (39)pool (20)clean (15)staff (14)location (8)parking (5)dining (1)evening entertainment (1)

Family Reviews

for Hilton Garden Inn Chicago Downtown South Loop

4 out of 5 stars

39 reviews

Review data

5 star reviews

46%

4 star reviews

26%

3 star reviews

10%

2 star reviews

10%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Chicago Downtown South Loop

Showing 1 - 10 of 39 reviews

Latest reviews (39)

s

shannon

3 Apr 2024 - 5 Apr 2024

reviewed on expedia

4 out of 5 stars

Very clean and nice staff. Pool was small with minimal seating and super busy with kids. Wish hotel had more options of food inside hotel.

J

Jennifer

31 Mar 2024 - 3 Apr 2024

reviewed on expedia

4 out of 5 stars

We had a very good experience overall. Our room was pretty clean with the exception of the room’s air filter (which needs replacing) and the shower floor (which has mold/mildew around the edges). The pool and hot tub water is so cloudy that you can’t see your feet in the water. I don’t know if that is the result of yhe water not being clean or if it’s a certain type of pool chemical being used. I don’t know. The pool was packed with families every night. The staff was very nice and friendly and helpful. You can’t beat the location. It’s so close to the museums, great restaurants, and even a grocery store!

M

Maranda

28 Mar 2024 - 30 Mar 2024

reviewed on hcom

2 out of 5 stars

The pool and hot tub was an absolute nightmare. Door key does not work after 9:30 pm, yet the pool is open until 10. Tons of kids in the hot tub, not enjoyable for a couple at all. Then in the morning when the pool is suppose to be open at 9am. The door key is not working again and there is a huge line of people waiting to get in, only to not be let in until almost 9:15 am. After 10 adult hours should be something you strongly consider. I choose this hotel because of the nice pictures of the pool and hot tub, only to be let down.

B

Bonnie

25 Mar 2024 - 28 Mar 2024

reviewed on expedia

4 out of 5 stars

Very convenient location for families visiting the museums. The only improvement I would suggest is related to parking. Valet was full by the time we could check in, leaving us having to scramble to find other options. Overnight street parking is unavailable near the hotel. We found an indoor parking structure a block away, which actually ended up saving us money in the end. Keeping this in mind, my family would definitely stay here again.

C

Cassandra

8 Mar 2024 - 9 Mar 2024

reviewed on expedia

4 out of 5 stars

The room was very comfortable. The bed was nice and comfy. I didn’t like that the pool and hot tub were always packed with kids. The service was very friendly including the valet. I loved just about everything about this hotel and I would stay there again

K

Kaylan

7 Mar 2024 - 10 Mar 2024

reviewed on expedia

4 out of 5 stars

Hotel was great. Staff and service great. We decided to utilize the pool and no issues. Next day, decided to go back to the hot tub there were 20 kids back and forth (which kids are kids, that's ok) but visible dirty water along the sides of the tub and in the foam. Would stay again, but will never use the pool/hot tub

T

Tisha

1 Mar 2024 - 4 Mar 2024

reviewed on orbitz

5 out of 5 stars

The staff was friendly and the property was clean and I would recommend them to my friends and family! I'll be back again soon

J

Jrae

29 Feb 2024 - 2 Mar 2024

reviewed on orbitz

3 out of 5 stars

Staff friendly. Room was way over priced. Black mold and dust with hair in bathroom. Pool needs adult only hours After walking downtown Chicago we were looking forward to nice hot tub, however faculty is shared with another hotel Guests had toddlers screaming and in hot tub. Ruined hotel stay for us

m

monika

14 Feb 2024 - 18 Feb 2024

reviewed on orbitz

4 out of 5 stars

The hotel is really perfect (fantastic room and closet design!) Except for the swimming pool: there is no point to have one if you open it at 9 am, when all guests are gone. When we come back, it is full of screaming kids. There are people who need to swim for health, daily. I chose this hotel (not my fav Blake this time) because it had a swimming pool. And then, I couldn’t use it.

M

Mandi

2 Feb 2024 - 4 Feb 2024

reviewed on hcom

5 out of 5 stars

We stayed here for a weekend family sight seeing trip. Staff was very friendly and helpful, hotel was clean and comfortable and its within walking distance of museums and the aquarium. Beautiful views of the lake and the chinese restaurant on the ground floor was fantastic! We loved staying here and already plan to make thid our base for future visits.