Chicago Marriott Southwest at Burr Ridge

The property was easy to find. Check-in and check-out was easy. The room was not as clean as expected and WiFi was only free for Marriott members. Unfortunately there was a loud family with kids slamming doors and playing in the hallway.

First impression appearance front of the building looked creepy and has no feel that your walking into a hotel. Lobby was amazing, loved it. Room I stayed in was disgusting, it hasn’t been dusted, vacuumed in weeks, shower had buildup of soap, fridge and mirrors had finger prints stains. In the hallways by the elevator on the floor I stayed on it hasn’t been vacuumed as well, dust and dirt all over floor. Pool was filthy and hot tub could definitely use some construction maintenance repairs, Reclining chair by the pool looked like it had pile up of dirt stains on the material, beyond unpleasant and disgusting. Unfortunately I arrived when it was night and didn’t notice these things till morning time. Very unhealthy and unsanitary to stay in room like this with my two young children. This needs immediate attention.