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Four Points by Sheraton Chicago Westchester/Oak Brook

3 star hotel
Connecting rooms
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Four Points by Sheraton Chicago Westchester/Oak Brook is a clean and conveniently located hotel, ideal for families visiting loved ones in the area. Guests consistently praise the friendly and helpful staff, highlighting their willingness to go the extra mile. While some guests mention its distance from other attractions, the hotel's proximity to major roads makes travel around the area straightforward. The hotel's recent conversion from a Hampton Inn has resulted in improvements across services and amenities, making it an even better option for families.

Guest highlights

The exceptionally friendly and helpful staff
The cleanliness of the rooms
The hotel's convenient location near major roads
The helpful staff accommodating storage needs

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.

Nearby attractions

Located in Westchester, Four Points by Sheraton Chicago Westchester/Oak Brook is near the airport. Oakbrook Center Mall and Yorktown Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore York Woods County Forest Preserve and Ty Warner Park. Triton College Botanical Garden and Edge Ice Arena are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator

More

Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
15 km from this hotel
Chicago Midway International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Chicago Westchester/Oak Brook
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

36%

3 star reviews

18%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Chicago Westchester/Oak Brook

Showing 1 - 10 of 11 reviews

Latest reviews (11)

A

Alicemarie

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Came in to visit family. Stayed 2 nights. Everyone was friendly.
K

Kelly

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

1 out of 5 stars

They sold my room, after I told them I was going to be checking in early morning. Money gone. My children and I had to sleep in the SUV.
B

Bruce

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

We were in town for a family event. Very nice clean motel. The associate checking us in was very professional and helpful.
R

Ruth

21 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

Our room was very clean and didn't have a heavy smell of disinfectant as did other places where we stayed recently. The staff was extremely helpful and friendly. I had an 8 lb ham that I was bringing to my family's Christmas Party and I needed a place to store it overnight. I was allowed to keep it in the restaurant's refrigerator and it stayed perfectly cold. The hotel was close to I 294 and 83 so traveling around the area was quick and easy. Also a shout out to a great breakfast place, the Egg Harbor Cafe just down the street from our room. All in all a very pleasant experience.
M

Mariana

17 Sept 2023 - 18 Sept 2023
reviewed on expedia

3 out of 5 stars

Always enjoy my stay here when I am in town visiting family. I wish the shampoo and soap were refilled since I had not brought any though.
C

Chunchun

17 Aug 2023 - 19 Aug 2023
reviewed on orbitz

4 out of 5 stars

My baby love the place
C

Cynthia

20 May 2023 - 22 May 2023
reviewed on orbitz

4 out of 5 stars

We have stayed at this property for years as it is very near our grandchildren's home. It has become even better as it converted from a Hampton Inn to the Four Points property. The service, the food, and the other amenities met our needs.
J

Jonathan

Invalid Date - 26 Dec 2022
reviewed on orbitz

4 out of 5 stars

Have stayed here several times when visiting family in the area, always a pleasant experience.
A

Amy

8 Oct 2021 - 10 Oct 2021
reviewed on orbitz

4 out of 5 stars

The room was good for the weekend with my family. The only thing is that it was far from everything else
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We appreciated as a family the care and attention we received.
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