1/29

The Riverside Hotel, BW Premier Collection

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1126 verified Hotels.com guest reviews)
See verified family reviews (40)

generated by AI based on family reviews

Overview

The Riverside Hotel offers a fantastic family-friendly experience. Families love the great pools – both indoor and outdoor – and the included breakfast is a plus. The hotel's location is also a highlight, with easy access to the river and nearby restaurants and bars. While some older areas of the hotel could benefit from modernisation, many guests highlight the friendly and attentive staff.

Guest highlights

The indoor and outdoor pools were a particular hit with children of all ages.
The free breakfast provided a convenient and enjoyable start to the day.
The hotel's location near the river and various restaurants and bars offered plenty of opportunities for family outings.
The friendly and attentive staff added a personal touch to the experience.

About the hotel

This smoke-free hotel features 2 restaurants, an attached winery, and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available once per stay.

Nearby attractions

Located in Boise, The Riverside Hotel, BW Premier Collection is in the business district and on the waterfront. Boise Towne Square Mall and The Village at Meridian are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Expo Idaho and Roaring Springs Waterpark. Looking to enjoy an event or a game? See what's going on at Albertsons Stadium or ExtraMile Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snow tubing.

Popular amenities

Family friendly

Fence around the pool
Free area shuttle
Indoor pool
Laundry facilities
Microwave
Outdoor pool
Pool gate
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–11:00 am on weekdays and 6:00 am–noon on weekends
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Water sports equipment
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

2 spa tubs
Art gallery
Bicycle rentals
Bike parking
Bike repair services
Evening entertainment
Fishing
Fitness center
Hiking/biking trails
Indoor pool
Outdoor pool
Sauna
Wine tasting room
Winery attached
Winery release events

Outdoor

Firepit
Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Vending machine

More

At least 80% lighting from leds
Communal living room
Local artist showcase
Renovated entire property - march 2020
Romance packages available
Smoke-free property
Tv in lobby
Vegan dining options
Vegetarian dining options

Nearest Airport

Airplane
Boise Air Terminal
6 km from this hotel
map

Reviews that mention...

Family Reviews

for The Riverside Hotel, BW Premier Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

40 reviews

Review data

5 star reviews

58%

4 star reviews

20%

3 star reviews

10%

2 star reviews

8%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about The Riverside Hotel, BW Premier Collection

Showing 1 - 10 of 40 reviews

Latest reviews (40)

C

CRYSTAL

9 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

Loved this place for our family of 5! Not only the great room but the pools were great and also covering breakfast! Love the surroundings and excitement for the kids.
m

maureen

2 Jul 2024 - 3 Jul 2024
reviewed on hcom

5 out of 5 stars

very nice location and many amenities. it was close to the river and a great pathway to walk and see other restaurants and bars along the way. very family friendly many activities and a lot of people outside enjoying the area.it was also close to the roadways to get you back on your trip. would recommend to family and friends. staff was very attentive.
T

Tiffany

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

1 out of 5 stars

Very old hotel. Carpet and shower are overused and old. The lobby smells like an old mop and some hallways reak of cigarette smoke. They are extremely strict on their check-in & check out times. No grace was given either way. They will not allow you to use the pool till your room is ready. They made me and 3 other families wait over an hour till our room was ready. Shuttle drivers were both awesome and I did appreciate the free drive to the airport. Drinks at the pool are good and the ONE pool waitress was so nice working very hard to service the 14 different groups of people at the pool. Sandbar restaurant gives out large portions but the food is mediocre. Lots of people eating dinner there and enjoying the country band.
L

Lauren

23 May 2024 - 27 May 2024
reviewed on orbitz

3 out of 5 stars

Dated property and rooms for the price, but overall clean and walkable location. Pool was mainly filled with kids and hot tub was always crowded so don’t expect it to be super adult friendly or quiet. Pillows in the room were horrible, and definitely need to be replaced. Never received our food and beverage credit we were supposed to be given as part of our stay. The inclusion of breakfast was nice, and the options were great, as was the complimentary shuttle service. If they did some more extensive updates to the rooms and upgraded amenities (like the shampoo/conditioner and pillows) it would justify the price point, otherwise there are much more updated hotels closer to downtown with similar amenities in the same price point.
M

Michelle

16 May 2024 - 17 May 2024
reviewed on hcom

4 out of 5 stars

Nice clean hotel. Good service. We originally had a ground floor room. Apparently a family with young kids stayed in the room upstairs who were stomping and running incessantly to where we couldn’t sleep. The front desk kindly relocated us so we were able to get our rest and leave early in the morning. Very grateful.
N

Nikkita

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

1 out of 5 stars

Extremely loud kids screaming all night up and down the halls... was told the room i was promised was not avail after i already payed the hundreds of dollars then offered a 12 dollar refund out of 300 then was told my room was empty and that another couple never showed up but would not let me move rooms like why tf even tell me then??...everything closes super early bars/ restaurants/ pool.... woke up next day the v power went out while I'm in the shower washing my hair and did not ever come back on spent the entire morning in the dark trying to pack and get ready...literally the worst experience I've ever had not even offered a free night nothing I'm highly disappointed
N

Nathan

24 Mar 2024 - 27 Mar 2024
reviewed on expedia

4 out of 5 stars

Overall a great stay. Rooms didn’t feel super clean. I think renovations to rooms would help. Staff was extremely friendly. We chose this hotel for the pools and hot tubs. Which did not disappoint. The kids loved it and so did we. There are breweries nearby which allowed children. They are within walking distance but it was more exciting to ride the Lime scooters which was a bonus for us. The EV charging was great. Lots of plugs available. Had to ask front desk to activate the charger with their fob card to charge.
J

James

17 Mar 2024 - 20 Mar 2024
reviewed on hcom

5 out of 5 stars

Great for young families. Inside and outside heated pool. Free breakfast. But only had one elevator and every floor had at least 6 stairs to go up and down so you couldn’t use the carts to move your stuff to your room. Wouldn’t suggest it for handicapped or older folks.
S

Shaun

15 Dec 2023 - 16 Dec 2023
reviewed on expedia

5 out of 5 stars

Was perfect for a night away from the kids. Loved the live music during breakfast.
L

Lynette

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

Great staff, very friendly and knowledgeable. The pool area was clean and very family oriented, all ages.
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