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Nicole
20 Jun 2024 - 21 Jun 2024
reviewed on hcom
4 out of 5 stars
Everything was great. Only thing that was frustrating was the fact we couldn’t bring our breakfast to the room. We have two young children and it would have just been so much easier to feed them there.
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Paola
25 Mar 2024 - 26 Mar 2024
reviewed on hcom
5 out of 5 stars
Wheater was great, front desk Theron was friendly and the cleanness of the hotel was amazing! Breakfast was enough and different options for kids and adults. I love it. We will definitely be coming back soon!
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Rachel
28 Dec 2023 - 29 Dec 2023
reviewed on expedia
2 out of 5 stars
From check-in, I just felt like there wasn’t any care from the staff. The man checking me in was on the phone the entire time and then spoke with another customer while I was checking in. I understand a deposit, though it was extremely high ($150), but giving me a paper, handing me the keys, and not giving me any information about breakfast times or where things are located is just bad service. The fridge didn’t seal and I saw spots of black mold and rust along the top and bottom of the shower. Additionally, the walls are paper thin and you could hear every little thing. The deposit paperwork warned that a person could be kicked out for a noise complaint and so I was on edge, worried that my toddler would get us kicked out for being “too loud”. I’ll just add, because why not? Parking was also terrible. There are at least 2 other hotels that all share that parking area and it was difficult to find anywhere to park. All around, it was a poor experience and I will not be returning.
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Tina
23 Dec 2023 - 26 Dec 2023
reviewed on hcom
4 out of 5 stars
Our stay was fine. The hotel was clean and looked exactly like online. The only issue we had was that it must have had children right above us and they were running and bouncing for a long time.
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Laura
26 Oct 2023 - 27 Oct 2023
reviewed on expedia
4 out of 5 stars
The staff were very pleasant, the room was nice, just a couple issues that were not worth reporting.
The breakfast is the reason we chose this place as my small child loves the idea but it was extremely disappointing and non existent; they had cereal and no milk, some fruit cups and apples. Someone definitely didn't want to be bothered on that.
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Kendall
23 Oct 2023 - 24 Oct 2023
reviewed on travelocity
1 out of 5 stars
My family and I stayed one night. The shower had hairs in it. There was some reddish material splattered in the corners of the shower that looked like old blood or iodine. There were old blood or stains on the curtain blind, the alarm clock radio looked like it was stained with old blood or iodine. There was some foreign material in the backrest of the desk chair and weird stains on the lounge chair and drawer seat top. There was also a weird grease stain on the wall. The only thing that looked cleaned were the bedsheets. I cleaned the shower myself as my family was too tired to change rooms after traveling all day. I do not recommend staying here.
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Eduardo
9 Jun 2023 - 10 Jun 2023
reviewed on hcom
1 out of 5 stars
Choose this hotel for our stop on the way. Hotel kept the $300 deposit for the 2 rooms booked absolutely theft at this point.
Claimed both rooms had urine all over it and other damages. Me and my family arrived the showered slept and was on our way.
1st Will be filling a complaint with the Georgia attorney general's consumer protection division for this theft.
2. Will file a complaint with federal trade commission.
3rd. will Also will file for a refund on my capital one credit card.
4th. will file a complaint with hotels.com.
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Evan
31 Mar 2023 - 1 Apr 2023
reviewed on travelocity
3 out of 5 stars
Modern, clean, designed by a zoomer for 12 year olds. The shades didn’t cover the window and a street light in the parking lot shined in brightly. The lamps were complicated and produced little light - had to use my phone flashlight. The bowl sink looked cool but left little space for a family of four. The shower looked cool but had little water pressure. Clean but not functional place
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Emily
3 Mar 2023 - 4 Mar 2023
reviewed on travelocity
5 out of 5 stars
The ladies working at check in and checkout were professional and friendly. The lady working at the breakfast on Saturday morning (March 4) kept everything stocked and was friendly evening chatting with my family.
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Dani
18 Feb 2023 - 20 Feb 2023
reviewed on travelocity
1 out of 5 stars
Don't waste your time or money. The best part was the lady who greeted us at the front desk. Beyond that, this hotel is ABSOLUTE TRASH. The room was dirty, and when I went to ask to move rooms or have someone actually clean it, I was asked if we touched anything? What the heck. And if we did???? The room was DIRTY. There was hair shavings on the sink and toilet. Floors hadn't been swept at all. Food on the chair and ottoman....just disgusting. Some old guy came with a spray bottle and hand towel to “clean” the bathroom. He used the same towel for the mirror, counter, shower, toilet, and floor!!! The housekeeping lady had an attitude and initially said she wasn't coming. The audacity, this is literally what she gets paid to do. Clean. I got this hotel as part of the hotel block for my kids sports team, trying to be a team player - I'll stick with Hilton. We stayed the 1 night because there was nowhere else due to the event that brought us there. I found other accommodations for the remainder of our weekend and asked for a refund. This hotel treats it's customers like peasants. MINUS STARS, if I could give them.