Holiday Inn Winter Haven, an IHG Hotel

The lady that checked me in was extremely nice. The rooms were clean and nice. Our bedding, towels, and rooms were cleaned each day which was very helpful. I wish they offered free breakfast instead of the bar/restaurant but you they do offer a one time kids eat free with a purchase of an adult. The hotel was located in a great location. Overall I'm very satisfied with my stay. Loved It!!!

We got the king sized handicap room. Sooo spacious, clean, tons of charger stations, great shampoo etc , excellent front desk and phenomenal bar staff. Bar is simple but has exactly what you need. Quesidilla with chicken delicious. Bartender attentive, friendly. Black out shades. So much space. Loved it. And very family friendly with a. 11.99 breakfast that had the restaurant full of folk. Plus, just 3 mile drive from downtown

We did a family vacation with 4 adults and a one year old. The hotel was conveniently located to Legoland and Peppa pig. The rooms were very comfortable and clean. The staff was friendly and accommodating. The breakfast was delicious. I would definitely recommend.

From the moment we stepped through the doors at Holiday Inn, we were blown away by the warm hospitality and beautiful atmosphere. Our spacious, clean room provided the perfect haven for our family trip, and the comfortable beds made it even more enjoyable. The true highlight of our stay was the exceptional staff. Every encounter, from check-in to checkout, was marked by genuine friendliness and a willingness to go the extra mile. Whether it was helping us navigate the city or recommending hidden gems, they made us feel truly valued and cared for. Dining at the hotel was also a delight. The on-site restaurant offered a delicious and diverse menu, and the service was impeccable. We were particularly impressed with the sirloin. Even the continental breakfast buffet exceeded expectations, with a wide variety of fresh and tasty options to fuel our day. Overall, our stay was truly exceptional. It provided the perfect blend of comfort, convenience, and genuine hospitality, making it the ideal place for a family getaway. We will definitely be returning and highly recommend it to anyone looking for a memorable stay.

Property is located in a great location. However I was eaten up by BEDBUGS on my arms and the staff was extremely mean and rude to the kids on our sports team, a parent witnessed this behavior and recorded it to show the coaches. I will never stay at or recommend the Holiday Inn at Winter Haven again.

Check in was great front desk was very nice. The room was musty and smelt terrible. Packed up my family and drove 3 hours home because it was so bad. Also hotel would not provide refund. DO NOT STAY HERE.

They provided me with a pillow top for my mattress 😴 i slept like a baby 👶 had to stay another night 😁

Me and my family were there for the weekend. The place was clean "the parking excellent great service 👌

Took family to legoland. It was pouring when we arrived at hotel. Unloaded children and 89 year old mother at front of hotel with luggage. Went to park. Got into the item only to be told that even though I had a paid reservation, other guests had extended their stay so they moved me to a Hampton Inn…not even an IHG hotel…and without calling me in advance. I did not stay. Curious how IHG feels about the hotel putting their guests in a competing hotel chain rather than the IHG hotel down the road. Ridiculous and frustrating. To add insult…they offered to give me 5000 points…smh

First time staying there just to try out a different hotel close to legoland and this was a TOTAL SUCCESS! We loved it so much we just booked again to return in the summer for Red, White, and Boom. Everything was fantastic! Overall amazing experience. Veronica and all the other ladies in reception were the best—so sweet, so caring, informative, genuine, and welcomed us so warmly. We didn’t miss out on anything! Excellent services all around. Very happy with the value for the experience. Can’t be beat! We’ll be returning soon! Can’t wait! Don’t hesitate to book this place. Definitely an A for me. 5-7 mins from Legoland. Quiet and clean! We loved it. No issues with the room whatsoever, everything was pristine. I love the breakfast package and kids eat free. Huge perk for parents. Thank you Holiday Inn!!