LaPlaya Beach & Golf Resort - A Noble House Resort

We have mixed feelings about this place… the beach is beautiful, plenty of pools if you have kids, and room service is great and responsive, however, we didn’t get the best service around the pool- we had to go to the bar ourselves to order food and drinks because it could be an hour before any of the staff checked on us for orders/ more drinks. The cocktails were really bad and watery we couldn’t taste the alcohol. Food was good but not 5 star level and worth that much money. Our expectations were not met

My family & I came last wknd, we originally wanted to stay an extra night but didn’t. We decided to come again this weekend to enjoy the beach. As my prev review the main bldg only has 1 elev & not all amenities are open. There’s still 1 pool avail & the bldg & surrounding areas are under construction. Valet, housekeeping & beach staff are top tier. Last wknd my husband forgot his raybans & P in housekeeping recognized him & gave them bk. She had saved them in her cleaning cart & happened to see him while heading to ckout. She deserve major recognition. There’s another gentleman who works there who everytime he’s seen us remembers us & greets us w/ such warmth, I forget his name but he’s a published children author & was gracious enough to give my daughter a copy. Now, on my 2nd day we woke up 2 head 2 the beach & the TV stand had ants. Took pics & video. When I went to the front desk to complain the man was so nonchalant & barely paid attention, he was focused on whatever was on the comp. He offered to send someone to spray pesticide in our room. We still had 1 more night at the hotel, who wants to stay in a fumigated room w/ kids?! Never offered to change us rooms & only offered us a room across the street once my husband mentioned it. We didnt have any1 spray the the room, left it how it was & cleaned ourselves. Were told that there were other rooms w/ ants. If you’re going to spend good money for a wknd stay on the beach, prepare for ants & to clean urself. Disappointing

Excellent hotel , staff and service. Really good for families and kids. I totally recommended.

Great experience. Staff was very attentive and friendly, hotel was very clean and comfortable. The beach was only a few steps away which was my favorite part. The only thing i would change is that there was no kid friendly activities and also the food menu was very limited maybe like 10 items on the menu at most. Small food portions and food was bland. I ordered a burger, steak and fish came out to $200 .Maybe for a couples getaway but not family trip.