Pelican Hotel

I booked a 700 square foot King Executive suite with a pullout and and was provided with a 200 sq foot Queen room. Staff recognized the error at check in but sent us up to the room without mentioning it despite booking not matching their available room. Upon being confronted with the issue Hotel staff apologized and suggested that they could find a cot to help accommodate our family of 4. The room was too small to fit a cot even if I had wanted it. Staff was pleasant enough but blamed Hotels.com entirely for the error and offered no support in finding another alternative. It was a beautiful hotel and I'd have been thrilled to stay in the room that I booked and paid for. At this point they have not yet refunded me for the room that I did NOT even stay in. Would suggest be VERY careful about an Expedia booking at this property.