Tru By Hilton Jacksonville St Johns Town Center

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.

Nearby attractions

Tru By Hilton Jacksonville St Johns Town Center is located in Southside, a neighborhood in Jacksonville with great shopping. Adventure Landing and Museum of Science and History are local attractions and those in the mood for shopping can visit St. Johns Town Center and Regency Square. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or UNF Arena.

Popular amenities

Family friendly

Free cribs/infant beds

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Billiards/pool table

Foosball table

Conveniences

Elevator

Front-desk safe

Gift shop/newsstand

More

Games

Smoke-free property

Show less...

Nearest Airport

Jacksonville International Airport

30 km from this hotel

Reviews that mention...

All reviews (9)staff (3)location (4)clean (4)pool (3)

Family Reviews

for Tru By Hilton Jacksonville St Johns Town Center

5 out of 5 stars

9 reviews

Review data

5 star reviews

89%

4 star reviews

11%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Jacksonville St Johns Town Center

Latest reviews (9)

J

Jennifer

9 Aug 2024 - 12 Aug 2024

reviewed on hcom

5 out of 5 stars

Was visiting family and the hotel was great. Location was next to everything we needed and easy to get to visit with family. Staff was very friendly and accommodating. They got us a baby bed as soon as we checked in and got us on the list for an extra visit from housekeeping. I would stay here again.

S

Sarah K

7 Jun 2024 - 9 Jun 2024

reviewed on travelocity

5 out of 5 stars

From the moment I arrived, I was greeted with a warm welcome and exceptional service from the hotel staff. The check-in process was smooth and efficient, and I was quickly settled into my immaculate, comfortable room. The room itself was not spacious, yet tastefully decorated. The complimentary breakfast had various breakfast items. The recreation area was clean and family friendly, with different areas of entertainment (Pool table, ring toss etc..). Overall, my stay was nothing short of perfect. I look forward to returning.

J

Jaime

2 May 2024 - 4 May 2024

reviewed on hcom

5 out of 5 stars

Lots of fun things to do in the lobby with the family including a pool and foosball tables.

J

Jessica

22 Jul 2023 - 23 Jul 2023

reviewed on hcom

5 out of 5 stars

It was great. Quick check in. Lobby area very family friendly. Nice clean room.

F

FRANCISCO

18 Jul 2023 - 20 Jul 2023

reviewed on orbitz

5 out of 5 stars

It’s a great property, at a great location for business travelers and families with children.

H

Heather

15 Jul 2022 - 17 Jul 2022

reviewed on hcom

5 out of 5 stars

We stayed here as a last minute decision, we decided to check out Jacksonville as a potential new home since we all had a long weekend. We had to take our 2 fur babies and this hotel allowed 2 dogs. The room was very clean, on the bottom floor (to get outside quickly with pups to use the bathroom), very quiet, and in a great location! We are going back in a month or so to look at houses and will most likely stay here again!

J

JACQUELINE

1 Jul 2022 - 4 Jul 2022

reviewed on orbitz

5 out of 5 stars

The staff was very friendly Lameeka and Tim was very helpful. I really enjoyed my stay the only thing I wish the hotel had was a swimming pool so the kids could of swim in. But either than that we loved our time spent there. I want to really thank Lameeka for going above and beyond for my family and I as well as Tim. Thank you guys so much.

A

Abrahan

21 Jun 2020 - 23 Jun 2020

reviewed on hcom

4 out of 5 stars

Great location at a very reasonable price! The only thing was that you have to be careful to not hit your legs with the corner of the beds. Both of my grown up kids found out how much that hurts. 😬😬😬

A

6 Oct 2023 - 7 Oct 2023

reviewed on hcom

5 out of 5 stars

Great family stay pre-cruise. Hotel was modern, clean, and had everything we needed. Breakfast was a normal hotel spread. Area around the hotel literally has any shop or restaurant you want!