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Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

3 star hotel
8.2/10 Very Good
(866 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. offers spacious suites perfect for families, with amenities such as a full-size fridge, microwave, and stovetop. Many guests highlight the comfortable rooms and helpful staff. The hotel's convenient location near shops and dining is also a plus. While some guests have noted issues with cleanliness and maintenance in certain rooms, the majority of feedback points towards a positive family experience, particularly praising the spaciousness of the suites and helpful staff.

Guest highlights

The spacious suites with full-size kitchen facilities.
The helpful and friendly staff.
Convenient location near shops and restaurants.

About the hotel

An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. is located in Southside, a walkable area in Jacksonville with good shopping. Jacksonville Cruise Terminal and Windsor Parke Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dog Wood Park of Jacksonville and Jacksonville Arboretum and Gardens. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or UNF Arena. With kayaking, water skiing, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Outdoor pool
Separate dining area

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free reception (select days)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Basketball
Designer stores
Outdoor pool
Shopping
Shopping mall

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

18%

3 star reviews

27%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

Showing 1 - 10 of 11 reviews

Latest reviews (11)

A

Adam

15 Jun 2024 - 17 Jun 2024
reviewed on hcom

3 out of 5 stars

We got there and the kids were highly disappointed because it’s the middle of summer and the pool was shut down the whole stay. When we got to our room there were no vents in the bathrooms and the A/C barely kept the room cool. It was just one of the worst hotel experiences we have had in along time. Hampton Inns are usually way better quality then that was that was more like a sleep inn or la Quinta
C

Cynthia

1 May 2024 - 4 May 2024
reviewed on hcom

3 out of 5 stars

We had four families here for graduation. Our check-in receptionist was not very personable. When asked about how to pull the couch out. She was surprised I couldn’t figure it out. Did not offer to have somebody come help assist or set the bed up with sheets and comforter had to request, additional linens. Bathroom had issues no hook on the back of the door fell off/missing sliding shower doors did not stay closed during shower mold in grout. Our TV was dark and we could not lighten it also was not a smart TV. We could not watch Netflix or Hulu. Breakfast was very nice. Bed was comfortable..
M

Michelle

26 Dec 2023 - 29 Dec 2023
reviewed on orbitz

5 out of 5 stars

This was perfect for our 4 day family trip to see extended family over the holidays. The room was comfortable and clean. The staff were helpful. We were right next to shops and dining options.
A

Anne

23 Dec 2023 - 24 Dec 2023
reviewed on hcom

5 out of 5 stars

The staff is so personable and helpful, room is very comfortable and full of amenities for a very comfortable stay. Will stay here from now on when we visit family in Jacksonville
E

Emma

26 Jun 2023 - 5 Jul 2023
reviewed on hcom

5 out of 5 stars

Great place to stay very spacious the stove top, full size fridge and microwave was very handy traveling with a teenager and an 8yr old on a family vacation also came with dishes and utensils and the space was way more then we thought it was amazing even extended the 10day trip a couple more days to enjoy more
R

Robin

6 May 2022 - 9 May 2022
reviewed on orbitz

5 out of 5 stars

It's just perfect for me when I come to visit family
K

Karina

16 Apr 2022 - 17 Apr 2022
reviewed on orbitz

4 out of 5 stars

Love location , staff was super sweet. Loved the space in room .. however the shower pressure was awful on 3rd floor .. only other thing I would say if you plan on using sofa bed for someone may want to bring extra pillows as we had none for little ones.. thankful they brought their own body pillows so kinda worked out ..
L

Lady

20 Jul 2018 - 22 Jul 2018
reviewed on expedia

3 out of 5 stars

We got in later in the night to Jacksonville to our hotel. Check in went great however as soon as we got the room we knew there was a problem. The room smelled really bad. My kids walked on the carpet and it was wet in several spots. I immediately went to the front desk and they said the room could have "possibly" had the carpet cleaned. She said there were no more rooms because they were booked. I have a 4 and 6 year old who were tired and cranky so we stayed. The next day we asked about our room and the manager said he would make sure housekeeping came by that day. Welp they never came, not even to clean the room. Food was ok for breakfast. I didnt make it to the gym or pool because some group had took over the hotel. You get what you pay for so it is a cheap stay so you get cheap service. Lesson learned.
D

Dimples417

14 Jul 2018 - 15 Jul 2018
reviewed on orbitz

4 out of 5 stars

Despite calling ahead to have the room deep cleaned (from evidence of past pet guests), the room was not ready. It was 7 pm when we arrived. We received our keys at 7:30. However, corporate customer service took my complaint about this to the hotel GM. I love the decor, the cleanliness of the room. The only room drawback is the bathroom is in the bedroom of one bedroom suite which means the kids had to come through the bedroom to use the bathroom. So much for separation and privacy. The pool is nice.
T

Tara

29 Jun 2018 - 30 Jun 2018
reviewed on orbitz

5 out of 5 stars

This hotel was great. Staff was super friendly. And out of the last 4 previous hotels we stayed at during our family vacation, this one was by far the cleanest. We got the two bedroom suite which was affordable and so roomy.
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