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Hyatt Place Jacksonville / St. Johns Town Center

3 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Hyatt Place Jacksonville/St. Johns Town Center is a great option for families seeking a clean, comfortable and convenient stay. Families appreciate the hotel's fun pool, which is a hit with children, as well as the friendly and courteous staff. The hotel's location offers easy access to numerous restaurants and attractions. While some may find the elevator carpet needs attention, the overall experience is consistently praised by families.

Guest highlights

The fun pool perfect for kids
The amazing and friendly staff
The convenient location with many nearby restaurants

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located on a lake, Hyatt Place Jacksonville / St. Johns Town Center is in Southside, a neighborhood in Jacksonville with good shopping. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at TIAA Bank Field.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: usd 13.00 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Jacksonville / St. Johns Town Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

78%

4 star reviews

9%

3 star reviews

9%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Jacksonville / St. Johns Town Center

Showing 1 - 10 of 23 reviews

Latest reviews (23)

G

George

5 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

It was a pleasant stay clean and quiet even with kids on property i felt safe and loved so many places to eat with in walking distance the elevator carpet had a smell but that can be a easy fix loved the walking pool for those who have trouble climbing up and down the ladder
T

Terry

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

Great hotel stays with family and dogs.
R

Rhonda

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

Clean and staff was amazing! Good breakfast and fun pool for kids.
B

Brett

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Wonderful stay. Pool and patio area were a hit with our kids.
K

Kenney

1 Apr 2024 - 3 Apr 2024
reviewed on hcom

5 out of 5 stars

The staff was very friendly and courteous. My family and I enjoyed our stay.
S

Summer

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

Clean, great location, just enough space in room for two adults and two small children. Very nice staff. Didn’t feel like you were in the middle of town even know you were.
M

Maria

31 Dec 2023 - 2 Jan 2024
reviewed on expedia

5 out of 5 stars

My family and I had a great stay. The staff were amazing and very kind. The room and beds were very comfortable and Breakfast was also really good. The location was excellent and close to everything we needed for our stay. Special thanks to Karina for being so kind to my parents ❤️
A

Amanda

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

Our family popped in for a quick night away and change of scenery! We love the Hyatt and have stayed here multiple times, will definitely be back.
B

Bonnie

13 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

It was a lovely hotel to spend the weekend for a family wedding. Easy and convenient.
w

warren

15 Sept 2023 - 17 Sept 2023
reviewed on orbitz

5 out of 5 stars

everything was great and the staff was awesome, however there was a little kids baseball team there that was everywhere butmy wife and I enjoyed it there
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