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Holiday Inn Express Jacksonville South Bartram Prk, an IHG Hotel

2 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(960 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express Jacksonville South Bartram Park is a great option for families visiting the area. Families appreciate the clean and comfortable rooms, friendly and helpful staff, and convenient location near shopping, dining, and various attractions. Guests also highlight the hotel's excellent breakfast. While some minor issues have been noted regarding pool amenities and room cleaning inconsistencies, the overwhelmingly positive feedback points to a pleasant family stay.

Guest highlights

The warm, welcoming, friendly and helpful staff
Clean and comfortable rooms
The excellent breakfast
Convenient location near shopping, dining and various attractions

About the hotel

This smoke-free hotel features an outdoor pool, a snack bar/deli, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, express check-out, and a front-desk safe. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express Jacksonville South Bartram Prk, an IHG Hotel is located in Southside, a neighborhood in Jacksonville, and is in the entertainment district. The area's natural beauty can be seen at Falling Waters Pond and Mandarin Park, while Mandarin Museum and World Golf Village are cultural highlights. World Golf Hall of Fame and Hands on Children's Museum are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities

Accessibility

Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

Outdoor pool

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Jacksonville International Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Jacksonville South Bartram Prk, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

82%

4 star reviews

0%

3 star reviews

18%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Jacksonville South Bartram Prk, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

K

Karmemar

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

We travel for baseball tournament and it was perfect the service, the staff everything was beyond expectations and the kids loved it
V

Victor

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

5 out of 5 stars

My family and I had a great stay here. Rooms were clean and comfortable. Also, I really appreciated front desk calling me because we left a backpack in the room after check out. It was just in time to come back and pick it up.
T

Telisha

19 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

The staff was warm and welcoming and friendly and helpful. They were like distant family and i will be returning to location whenever im visiting the city. Rooms were clean and comfortable and they use DOVE products so that was a plus.
P

Patricia

9 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Pros: Property was clean, quiet, conveniently located to lots of shopping & dining options, was conveniently located to both venues we were attending concerts at & to St Augustine where we met family for a night out! They also offered a great breakfast, had all the amenities you would need & the staff was very friendly! Cons: I drive a larger pickup truck & parking was a challenge when getting in late after going out all 3 nights we were there. We parked on the street in front of the property as there were semis & box trucks parked out there. Also, it was disappointing to see only 2 lounge chairs at the pool. Our first visit to the pool there was one other woman there using a lounge chair. My husband had to sit up in one of only 3 patio chairs that were by the pool. Doesn’t make for a relaxing day at the pool. Luckily, there were no other visitors on our second visit. If anyone had come after us, I would’ve felt guilty using the only 2 lounge chairs there! The addition of maybe 6 more lounge chairs would be a great addition to the pool area. All in all, we had a great stay at a great price & if my travels bring me to this area again, I’d definitely stay here!
R

RODNEY

19 Apr 2024 - 21 Apr 2024
reviewed on expedia

5 out of 5 stars

Very clean and family oriented
B

Bradley

4 Apr 2024 - 7 Apr 2024
reviewed on expedia

3 out of 5 stars

Pro: staff was always present and helpful especially when due to our travel times, my family and I had to check in at 1:40a and checkout at 2a. Quick and easy both directions Cons: pillows were too soft. No support so had trouble sleeping even with extra pillows
N

Natasha

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Clean room for my family. Friendly staff.
J

Jennifer

17 Dec 2023 - 20 Dec 2023
reviewed on expedia

5 out of 5 stars

Great place to stay. Very convenient. Our room was very nice, the bed was amazing The only complaint I had was the window. Our windows looked like kids ran their hands all over it & the maid never cleaned it the whole time we were there.
K

Kimberly

22 Sept 2023 - 25 Sept 2023
reviewed on orbitz

3 out of 5 stars

The only negative issue was that my older sister almost fell in the tub because it was so slick. So the next morning we asked the girls that came with clean towels if we could get a bath mat. One of the girls put her phone up to my sisters face and said speak, my sister ask for a bath mat, they both looked at each other and walked away. Neither spoke English or tried to help us. We ask two others workers, got the same response. Then we went downstairs and finally got results and we’re given a bath mat. We stayed 3 nights, 2 days. Room was never cleaned, trash never emptied, beds were not made, dirty towels never taken away, only received towels 1 time and we had to go down to the front desk to get our own towels that next evening. Loved the breakfast night time counter staff was very friendly. Chris was very friendly and helpful. We have stayed at this location before and recommend it to our family because it is so close to where my daughter and son in law live and my new very first granddaughter! This was the first time we had any issue here so I hope this will not happen in the future. Thank you
S

Suzanne

27 Aug 2023 - 28 Aug 2023
reviewed on orbitz

5 out of 5 stars

Wonderful beds. Slept like a baby
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