Hilton Garden Inn Jacksonville Downtown Southbank

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.

Nearby attractions

Hilton Garden Inn Jacksonville Downtown Southbank is located in Southside, a neighborhood in Jacksonville, and is in the entertainment district and near theme parks. Florida Theatre and Prime F. Osborn III Convention Center are local landmarks, and some of the area's attractions include Museum of Science and History and Ritz Theatre & LaVilla Museum. Looking to enjoy an event or a game while in town? See what's happening at TIAA Bank Field or Baseball Grounds of Jacksonville. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor pool

Conveniences

Atm/banking services

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

More

Designated smoking areas

Tv in lobby

Show less...

Nearest Airport

Jacksonville International Airport

20 km from this hotel

Reviews that mention...

All reviews (3)staff (1)clean (1)

Family Reviews

for Hilton Garden Inn Jacksonville Downtown Southbank

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Jacksonville Downtown Southbank

Latest reviews (3)

T

Theodore

29 Jun 2023 - 2 Jul 2023

reviewed on hcom

4 out of 5 stars

Staying in Jacksonville for a few days visiting family and this hotel was very convenient. The whole staff was very friendly and talkative. Room was clean and comfortable. Only complaint is that we had no maid service at all for three days. But, there was a note explaining how to tip the maid through an app! There were only 2 packages of coffee and 2 cups. Good thing we had brought a box of k cups with us. Overall the hotel was pleasant, not noisy and convenient to family and downtown.

A

Alexis

4 May 2023 - 6 May 2023

reviewed on hcom

5 out of 5 stars

We spent two nights. My ac was not working the first night. They immediately fixed it and told me if it did not fix my room would be changed! They handled the situation professionally and in a timely manner! I had ice cold air that evening and slept like a baby lol! Thank you

j

john

Invalid Date - Invalid Date

reviewed on hcom

1 out of 5 stars

Raucous, drunkfest party on 8th floor and management couldn't get a handle on it. My family could not sleep until 3AM. Will never consider this hotel again.