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Residence Inn by Marriott Jacksonville Downtown

3 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(196 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Residence Inn by Marriott Jacksonville Downtown is a wonderful hotel for families. Guests consistently praise the spacious rooms, which provide ample space for families to relax and feel at home. The well-equipped kitchens are a major plus, and the delicious breakfast buffet, featuring fresh fruit, numerous oatmeal toppings, DIY waffles, and cold brew coffee, is a highlight for many. The hotel's welcoming atmosphere and exceptional customer service create a memorable experience for all.

Guest highlights

The spacious rooms, providing ample space for families
The well-equipped kitchen in each room
The delicious breakfast buffet with fresh fruit, many oatmeal toppings, DIY waffles, and cold brew coffee
The exceptional customer service and welcoming atmosphere

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.

Nearby attractions

Residence Inn by Marriott Jacksonville Downtown is located in Downtown Jacksonville, a neighborhood in Jacksonville, and is near the airport. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed.

Popular amenities

Family friendly

Dining table
Grocery/convenience store
Laundry facilities
Outdoor pool
Separate dining area
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Dry cleaning service
Free grocery shopping service
Housekeeping (on request)
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Outdoor

Bbq grill(s)
Firepit
Picnic area

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Jacksonville Downtown
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Jacksonville Downtown

Latest reviews (4)

M

Maria

26 Apr 2024 - 28 Apr 2024
reviewed on orbitz

5 out of 5 stars

The personalized customer service and attention to detail at Residence Inn is unmatched! We were welcomed as soon as we walked in the front door. When we got to our room, the tv was on and it had a welcome message for my family, too. The room was larger than I expected. There was plenty of space for my family to stretch out, which made it feel like home. The kitchen was really clean and had everything we didn't know we needed, including the cutest little salt and pepper shakers! The breakfast buffet was delicious! The fruit was fresh. There were so many oatmeal toppings. There were so many food options, in general! The DIY waffles were easy to make. And the cold brew coffee was another little detail I wasn't expecting. I'm not sure I can stay at another hotel now. The bar has been set high and I'm looking forward to staying here again in the future.
A

Amber

5 Apr 2024 - 7 Apr 2024
reviewed on expedia

5 out of 5 stars

This was my family's first time visiting Jacksonville and I had such a wonderful time!
L

Luis

11 Feb 2023 - 13 Feb 2023
reviewed on travelocity

5 out of 5 stars

Really good Hotel for the whole family
l

lina

Invalid Date - 3 Dec 2022
reviewed on travelocity

5 out of 5 stars

it was soooo pretty. the view was nice me and my family had a great time!. and it was very easy to get places everything we needed was just around the corner
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